Windows 7 stopped booting; Can't repair.

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  1. Posts : 10
    Windows 7
       #1

    Windows 7 stopped booting; Can't repair.


    I searched the threads for an existing post and I couldn't find one that matched my problem. Sorry if a solution has already been posted somewhere.

    I have a new Acer 1410 w/ 4GB of DDR2 memory and a 1.6 CULV processor. It came with Vista Home Premium installed, but I downloaded Windows 7 Ultimate from my technet subscription. Because I don't have an optical drive I had to install from a USB stick. I did this without any problems at all.

    Windows 7 has been booting fine and running great for about a week now. I haven't recenly loaded any new software or drivers. Yesterday I shut down my laptop normally; when I tried to reboot an hour later I was shown the "loading files" screen and was then taken to the Windows Startup Repair option. Windows spent an hour trying to repair whatever was wrong with my startup and I was finally given an error message that it couldn't make any repairs.

    I tried going to the DOS prompt and fixing the boot manager and boot file; interestingly all this did was suddenly give me the option to boot Windows 7 or Windows Vista (!!!). I still get the Windows Startup Repair when I try booting Windows 7. If I try to boot Vista (I was curious) it takes me all the way to the login screen but then tells me I have files missing if I try to login, which is fine - I wasn't trying to set up a dual boot anyways.

    Here's the part that's really got me stumped: If I try booting my laptop into install (using the bootable USB stick I created to setup Windows 7 on my laptop) I have the option to repair my computer. When I choose this option it of course takes me to the advanced repair options where I can choose Windows Startup Repair; it runs the repair and tells me it doesn't find any problems with my computer and to go ahead and start my computer normally. Of course, when I reboot and remove the USB stick my computer doesn't boot normally; I'm taken back to the "loading files" screen and then to Windows Startup Repair where I'm told that Windows can't repair my startup.

    Any help? I really do not want to have to do a fresh install if it can be helped.
      My Computer


  2. Posts : 10
    Windows 7
    Thread Starter
       #2

    UPDATE: I may have some new information. I've booted to the install menu and picked "Repair your computer". From there I went to the command prompt and typed "sfc /scannow".

    I received this message:

    "There is a system repair pending which requires reboot to complete. Restart Windows and run sfc again."
      My Computer


  3. Posts : 9,606
    Win7 Enterprise, Win7 x86 (Ult 7600), Win7 x64 Ult 7600, TechNet RTM on AMD x64 (2.8Ghz)
       #3

    Try taking out 2gb of ram temporarly during install or repair. There have been known issues about over 2gb ram during install. Also any un-needed extra peripherials.
      My Computer


  4. Posts : 10
    Windows 7
    Thread Starter
       #4

    Good suggestion, but it didn't work. I removed a 2GB stick and went through the Startup Repair, which reported that it couldn't fix the problem. On reboot, I was still taken to the Startup Repair which still couldn't fix the problem.
    Last edited by tkneis; 26 Sep 2009 at 08:35. Reason: Clarity
      My Computer


  5. Posts : 9,606
    Win7 Enterprise, Win7 x86 (Ult 7600), Win7 x64 Ult 7600, TechNet RTM on AMD x64 (2.8Ghz)
       #5

    Then Complete format of win7 partition or HD & Clean New Install.
      My Computer


  6. Posts : 29
    windows 7
       #6

    Yep, I had the same type of thing happen to me. Was working fine, and shut down.
    Restarted 2 hours later, and it was messed up. Not as bad as yours, but still, enough
    was missing that I had to reformat and start over again. This is some BAD type of corner case bug maybe.
      My Computer


  7. Posts : 10
    Windows 7
    Thread Starter
       #7

    Yeah, that's what I've ended up having to do. There doesn't seem to be a fix that I can find for this problem except to just start over.

    Just awesome.
      My Computer


  8. Posts : 1,179
       #8

    Some times you have to run REPAIR 3 or 4 times. I found that the repiar can fix only 1 major item at a time.

    1. When you installed Windows 7 - how exactly did you install?
    very important.
    did you have a windows.old ?
    did you mess with windows.old?
    did you attempt to move {boomgr}
    lots of info needed will start with this?

    2. If you can boot and at least get into CMD (DOS) you might try this.
    rstrui.exe /offline:C:\windows

    that is ran from command line. Now if you Win7 is not in C:\ change to appropiate drive.

    ------------------------------what happened after you attempted:
    UPDATE: I may have some new information. I've booted to the install menu and picked "Repair your computer". From there I went to the command prompt and typed "sfc /scannow".

    I received this message:

    "There is a system repair pending which requires reboot to complete. Restart Windows and run sfc again."
    or did you do this.
      My Computer


  9. Posts : 120
    Windows 7 Professional x64
       #9

    I had the same problem, but mine turned out to be bad ACLs on a file, caused by a hard drive that started dying. Kg*.sys hidden and system, a DivX file. I do a system image backup to an external drive once a week, so I just restored that image and bought a new drive, then restored the image to that drive.
      My Computer


  10. Posts : 1,011
    Windows 7 Ultimate x64 (Retail)
       #10

    To me this kind of thing sounds likely to be caused by a hardware problem.
      My Computer


 
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