Constant 'Additional log on information may be required' pop-up

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  1. Posts : 2
    Windows 7 64bit -- both Home Prem. and Ultimate (2 computers)
       #11

    I received the same pop-up message.

    I have un-installed the most recent Windows Updates which I installed a few hours ago (there are about a dozen of them). This has cured the problem. I have not yet determined specifically which Windows Update(s) is/are the cause, but am now slowly re-installing them one at a time to see if I can isolate it.
      My Computer


  2. Posts : 461
    Win 10 Pro x64, Win 7 Pro x64
       #12

    Me too...


    Using Open DNS. Uninstalled Update for Windows 7 for x64-based Systems (KB2750841) and message stopped.

    Attachment 241332
    Last edited by Urthboundmisfit; 24 Jan 2013 at 06:00.
      My Computer


  3. Posts : 34
    7 rtm
       #13

    Please let us know which one seems to trigger the issue.
      My Computer


  4. Posts : 19
    Windows 7 Ultimate x64
       #14

    TomChicago said:
    I received the same pop-up message.

    I have un-installed the most recent Windows Updates which I installed a few hours ago (there are about a dozen of them). This has cured the problem. I have not yet determined specifically which Windows Update(s) is/are the cause, but am now slowly re-installing them one at a time to see if I can isolate it.
    I hope you get back to us, Tom. I just installed today's updates and I am now getting that annoying pop-up. I also use Windows 7 Ultimate 64-bit and OpenDNS. My first thought was to start uninstall all of today's updates and re-install then one at a time to isolate the culprit. I'll wait a while to see if you provide updated information. In the meantime I am going to the OpenDNS message board to see what I can come up with.
      My Computer


  5. Posts : 4
    windows 7 x32
       #15

    2 important Updates!

    It cost me $103, but MS fixed it.
    Update #1: MS has since agreed to refund this.

    This involves a change in a registry key. Don't do this if you are not familiar with such changes. Always backup your registry first.

    Open regedit and navigate as follows:
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\NlaSvc\Parameters\Internet

    Double-click on EnableActiveProbing

    Change value to 0.

    Update #2:
    Reboot
    Allow to simmer a couple of hours. (That's simply my superstitious behavior.)
    Reboot
    Now Revert same value back to 1.

    Problem is fixed.

    Best Wishes,
    Michael
    Last edited by mijcar; 14 Nov 2012 at 14:56. Reason: New data to provide complete solution.
      My Computer


  6. Posts : 19
    Windows 7 Ultimate x64
       #16

    Urthboundmisfit said:
    Using Open DNS. Uninstalled Update for Windows 7 for x64-based Systems (KB2750841) and message stopped.

    Attachment 241332
    Thanks! I uninstalled that update and those annoying pop-ups went away.
      My Computer


  7. Posts : 34
    7 rtm
       #17

    Thank you ALL!!
      My Computer


  8. Posts : 28
    Windows 7 x64
    Thread Starter
       #18

    Uninstalling Update for Windows 7 for x64-based Systems (KB2750841) fixed it for now.


    thanks for the tip, Urthboundmisfit
      My Computer


  9. Posts : 1,533
    Windows 7 Professional x64 Service Pack 1
       #19

    You can also click on the little wrench button on the pop up and click on hide icon and notifications and then it will hide the icon and that notification. Click the arrow on your notification tray to see the network icon.
      My Computer


  10. Posts : 1
    Windows 7 Home Premium SP1 x64
       #20

    Urthboundmisfit said:
    Using Open DNS. Uninstalled Update for Windows 7 for x64-based Systems (KB2750841) and message stopped.

    Attachment 241332
    Thanks. This worked for me also.
      My Computer


 
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