PC freezes when dvd is inserted


  1. sneaksnare
    Posts : 2
    Windows 7 Ultimate 32 bit
       New #1

    PC freezes when dvd is inserted


    Hi,
    My PC often freezes when i insert a DVD-RW in the drive
    and only returns to normal when i take out the disk
    please help me overcome this problem
      My Computer
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  3. bigmck
    Posts : 4,751
    Windows 7 Home Premium 32-Bit - Build 7600 SP1
       New #2

    Does the light on the DVD come on as if it is trying to run the disk? If so, try running a virus scan to make sure that is not the problem.
      My Computer
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  4. jumanji
    Posts : 7,055
    Windows 7 Home Premium 32 bit
       New #3

    1. Is your DELL a desktop or laptop?

    2. How old is it?

    3. Is it still under warranty?

    4. When did this freezing start?

    5. Do you remember any software installed recently that could be connected to this event?

    At the moment the prognosis is not good but I may reverse my thoughts depending upon your reply.

    see you tomorrow morning.
      My Computer
    Quote Quote

 

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Source - Windows 7 PCs May Freeze When a Blu-ray Disc Is Inserted - After an Udfs.sys update is deployed - Softpedia
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