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#1
Win 7 OS problems
8/11/12 After downloading Internet Explorer 9 and opening the Google Search Bar, I noticed that the start page went from Google to an Incredibar page with a floating invitation which I could not delete. I did a search which indicated that this was add aware which was difficult to remove.
I ran a virus check on McAfee which indicated a virus attack had taken place but had been fixed,
When I tried to print out a report the system was unable to open either oof my 2 printers.
When selecting Google search bar, still directed to a different site to selected site.
Internet explorer not shown in Start / list of programmes
Tried to install IE 8, message “not compatible with this OS”
12/11/12 to 15/11/12 Ran –
Spybot Search & destroy, Adaware. Malware Fighter. Malwarebyte anti malware. Spy Hunter
Some improvement but still no IE, No Printing and All web searches redirected
Spy Hunter Indicated following threats –
Adaware Sweet – minimal threat
Snap do – Dangerous
Virus Google Redirect – Virus, highly dangerous
Virus Google Redirect – Virus, highly dangerous
16/11/12: Message - Variant, Kazy, 1– “infected with GEN Kazy 1. 07024
I have now gone through the start up repair 11 times
18/11/ to 19/11/12 have tried to do a start up repair using the Win 7 disk
Start up repair message
Windows cannot repair this computer – 2 messages
- View Diagnostic and repair details
- View Advanced options
New message –
Separate start up repair – cannot repair this computer automatically
Ø Send Information About Problem
Ø Don’t send
View problem details as follows
Problem Signatures
01 - 6.1.7600. 16385
02 - 6.1.7600. 16385
03 - Unknown
04 - 21200293
05 -- Auto Failure
06 - 22
07 - 0x6b
OS Version – 6.1760.0.2561
Local ID - 1033
Is there anything I have missed as I cannot load the Win 7 O/S disk to carry out a repair