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Windows 7: Assistance Please!

23 Nov 2012   #21
Seeker1

Windows 7 Home Premium, 64 bit
 
 

Hp Photosmart C5180. Software is running fine on Desktop?


My System SpecsSystem Spec
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23 Nov 2012   #22
indianacarnie

Windows 10x64 Build 1709
 
 

I'm looking at it..... but whats the model number of the printer?
My System SpecsSystem Spec
23 Nov 2012   #23
indianacarnie

Windows 10x64 Build 1709
 
 

o.k. wait....
My System SpecsSystem Spec
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23 Nov 2012   #24
Seeker1

Windows 7 Home Premium, 64 bit
 
 

Quote   Quote: Originally Posted by indianacarnie View Post
Sorry I can't give any help. Don't use printers at all and haven't had anything like what you are describing. Would have to see the error message. I would be very cautious about using the Wise cleaner though. I've had troubles with it before and don't use it anymore. Just my opinion.
What do you use?
My System SpecsSystem Spec
23 Nov 2012   #25
Seeker1

Windows 7 Home Premium, 64 bit
 
 

Quote   Quote: Originally Posted by indianacarnie View Post
o.k. wait....
Thanks!
My System SpecsSystem Spec
23 Nov 2012   #26
indianacarnie

Windows 10x64 Build 1709
 
 

Have you been using the install wizard ?
My System SpecsSystem Spec
23 Nov 2012   #27
Seeker1

Windows 7 Home Premium, 64 bit
 
 

Yes!
My System SpecsSystem Spec
23 Nov 2012   #28
indianacarnie

Windows 10x64 Build 1709
 
 

You're trying to install from the factory disk, correct? Theres a patch for certain versions of that software. Have you tried that?

http://h10025.www1.hp.com/ewfrf/wc/d...roduct=1153481
My System SpecsSystem Spec
23 Nov 2012   #29
Seeker1

Windows 7 Home Premium, 64 bit
 
 

Quote   Quote: Originally Posted by indianacarnie View Post
You're trying to install from the factory disk, correct? Theres a patch for certain versions of that software. Have you tried that?
I had to download from website. Original disk that was with the unit did not include OS Windows 7, 64 bit. I have downloaded the program several times, from different HP sites:Canada, US, Britain? When I bought the printer, it was put into storage, almost immediately. I just reactivated it, and replaced the ink cartridges. It had been working properly ... until all of the Windows 7 updates.
My System SpecsSystem Spec
23 Nov 2012   #30
Seeker1

Windows 7 Home Premium, 64 bit
 
 

The patch works for ...
The solution in this document resolves software installation issues only for Windows 7 computers with an AMD C-50, C-60, or Z-01 1.00 GHz processor.
If your computer runs an AMD C-50, C-60, or Z-01 1.00 GHz processor, continue with the steps in the following solution.


Not my laptop!.
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Reply

 Assistance Please!




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