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Windows 7: Assistance Please!

24 Nov 2012   #41
Layback Bear

Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
 
 

I have notice just in the last few days on this site that the Wise Care 365 program causing lots of problem.


My System SpecsSystem Spec
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24 Nov 2012   #42
Seeker1

Windows 7 Home Premium, 64 bit
 
 

Thank you everyone for attempting to assist me in correcting the software installation for my HP product. Please note, that when attempting to install the software downloaded from the HP site, I receive the error message. Apparently, a file that should be in Local/Temp file is missing, or cannot be accessed? (Without any access to that file the software cannot be installed. Please view the screen capture that I included in a previous post and posted below.)

Suggestions, please. Once again, thank you!
My System SpecsSystem Spec
24 Nov 2012   #43
Seeker1

Windows 7 Home Premium, 64 bit
 
 

My System SpecsSystem Spec
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24 Nov 2012   #44
Layback Bear

Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
 
 

That picture doesn't tell me a lot. Have you tried anything we have suggested. Please tell us what your have tried and the results. Many sites have been posted. Have you gone to any of them and did anything recommended.
Give this a try. Remove all printer drivers. Shut down computer. Make sure printer is hooked up correctly. Boot computer and see if Windows 7 will install the drivers. Try printing and let us know what did or did not happen.
Note: Installing HP software is completely different from installing necessary drivers to enable the printer. Many printers come with little add on programs that have nothing to do with the printers capabilities to print. When drives are update so the printer will print using Window 7 does not mean that those little add on programs are also updated.
My System SpecsSystem Spec
24 Nov 2012   #45
gregrocker
Microsoft MVP

 

Have you completely uninstalled all of the printer's multiple software listings in Control Panel>Programs and Features, rebooted and tried the latest installer again?

If this continues to fail I would roll back to a System Restore point before you began trying to install the printer, then if that fails go back even further to try to get before the apparent corruption.
My System SpecsSystem Spec
24 Nov 2012   #46
Seeker1

Windows 7 Home Premium, 64 bit
 
 

I have, and had tried the suggestions put forth in this forum. The printer drivers are installed and operational. However, the printer's functions are limited without the software installation, which so far, has proven to be problematic.
My System SpecsSystem Spec
24 Nov 2012   #47
Seeker1

Windows 7 Home Premium, 64 bit
 
 

Quote   Quote: Originally Posted by gregrocker View Post
Have you completely uninstalled all of the printer's multiple software listings in Control Panel>Programs and Features, rebooted and tried the latest installer again?

If this continues to fail I would roll back to a System Restore point before you began trying to install the printer, then if that fails go back even further to try to get before the apparent corruption.
All printer software has been removed, and I have attempted to reinstall the software, but with no success. I, also, have used system restore, but again, with no success.
My System SpecsSystem Spec
24 Nov 2012   #48
gregrocker
Microsoft MVP

 

Try installing from Built-in Administrator Account - Enable or Disable - Windows 7 Forums

If this will not work then you have System corruption. Run SFC /SCANNOW Command, if necessary consider a Repair Install or to get the best possible install without corrupting bloatware I would advance to a Clean Reinstall - Factory OEM Windows 7.
My System SpecsSystem Spec
24 Nov 2012   #49
Seeker1

Windows 7 Home Premium, 64 bit
 
 

Quote   Quote: Originally Posted by gregrocker View Post
Try installing from Built-in Administrator Account - Enable or Disable - Windows 7 Forums

If this will not work then you have System corruption. Run SFC /SCANNOW Command, if necessary consider a Repair Install or to get the best possible install without corrupting bloatware I would advance to a Clean Reinstall - Factory OEM Windows 7.
I have run SEC /scannow previously. Should I choose to run the five repair disks made when I purchased this Toshiba L750 laptop, I will completely remove everything from the hard drive, which may be the only option.
My System SpecsSystem Spec
24 Nov 2012   #50
gregrocker
Microsoft MVP

 

If you're running the five Recovery disks then you're reinstalling all of the corrupting crapware which sponsors pay Toshiba to lard onto your PC to keep its cost down, along with a dozen or more useless duplicate utilties which further throttle Win7 from its native instantaneous state.

You wouldn't want to run the disks anyway since they are for backup only. The correct method is to boot the Recovery partition to run Toshiba HDD Recovery Utility.

But instead I would run the vastly superior Clean Reinstall - Factory OEM Windows 7 - everything you need is in the blue link. At the step where you boot the WIn7 installation DVD or flash stick, you would want to delete all but the Recovery partition, create new partition to install.
My System SpecsSystem Spec
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 Assistance Please!




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