Assistance Please!

Seeker1 · 23 Nov 2012

OS Windows 7, 64 bit

It appears that the last round of Microsoft updates caused some errors? deletion? of an important file folder .... App Data\Local\Temp\7zS63E\Setup.\Setup\blocksysuser... on my Toshiba L750 laptop, I have seemingly corrected most of the problems, but I cannot reinstall all the software for my HP Photosmart Printer. System Restore proved to be not up to the task of repairing the problem, and running sfc \scannow did not detect any apparent errors?

Is there anything I can do to correct this problem, short of running my 5 rescue disks to reinstall everything?

Assistance would be greatly appreciated!

Kaktussoft · 23 Nov 2012

App Data\Local\Tempis just a folder fot temporary things!
What's not working now?

Seeker1 · 23 Nov 2012

I am aware of this, but when I attempt to reinstall the software for my HP Photosmart printer/scanner, that is the error message that appears. The software will not install?

Kaktussoft · 23 Nov 2012

App Data\Local\Temp\7zS63E is the same as folder 7zS63E in your temp folder so %temp%\7zS63E

reboot and logon
delete all files in %temp%. Only a few may be undeleteable.
Now install the software again
What folder is it asking for now? What folder is actually created in %temp% ?

Seeker1 · 23 Nov 2012

I have done this several times. I have used Ccleaner,Wise Disk Cleaner etc. to clean temp files? Suggestions, please? Please be specific, thanks!

Kaktussoft · 23 Nov 2012

Is always 7zS63E part of the error message? blocksysuser is in %temp% I think but in another subfolder. Where in %temp% is blocksysuser now?

Seeker1 · 23 Nov 2012

Yes, 7zS63E is always part of the error message?

Seeker1 · 23 Nov 2012

Do not know where to look next?

Kaktussoft · 23 Nov 2012

In %temp% appears no extra folder when you install? Clear %temp% first!
And post full error message please

Seeker1 · 23 Nov 2012

Will attempt to reinstall software now. Bear with me, please. (Little sleep, getting this laptop operational.)