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Windows 7: Assistance Please!

23 Nov 2012   #1
Seeker1

Windows 7 Home Premium, 64 bit
 
 
Assistance Please!

OS Windows 7, 64 bit

It appears that the last round of Microsoft updates caused some errors? deletion? of an important file folder .... App Data\Local\Temp\7zS63E\Setup.\Setup\blocksysuser... on my Toshiba L750 laptop, I have seemingly corrected most of the problems, but I cannot reinstall all the software for my HP Photosmart Printer. System Restore proved to be not up to the task of repairing the problem, and running sfc \scannow did not detect any apparent errors?

Is there anything I can do to correct this problem, short of running my 5 rescue disks to reinstall everything?

Assistance would be greatly appreciated!


My System SpecsSystem Spec
.
23 Nov 2012   #2
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

App Data\Local\Tempis just a folder fot temporary things!
What's not working now?
My System SpecsSystem Spec
23 Nov 2012   #3
Seeker1

Windows 7 Home Premium, 64 bit
 
 

I am aware of this, but when I attempt to reinstall the software for my HP Photosmart printer/scanner, that is the error message that appears. The software will not install?
My System SpecsSystem Spec
.

23 Nov 2012   #4
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

App Data\Local\Temp\7zS63E is the same as folder 7zS63E in your temp folder so %temp%\7zS63E
  • reboot and logon
  • delete all files in %temp%. Only a few may be undeleteable.
  • Now install the software again
  • What folder is it asking for now? What folder is actually created in %temp% ?
My System SpecsSystem Spec
23 Nov 2012   #5
Seeker1

Windows 7 Home Premium, 64 bit
 
 

I have done this several times. I have used Ccleaner,Wise Disk Cleaner etc. to clean temp files? Suggestions, please? Please be specific, thanks!
My System SpecsSystem Spec
23 Nov 2012   #6
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Is always 7zS63E part of the error message? blocksysuser is in %temp% I think but in another subfolder. Where in %temp% is blocksysuser now?
My System SpecsSystem Spec
23 Nov 2012   #7
Seeker1

Windows 7 Home Premium, 64 bit
 
 

Yes, 7zS63E is always part of the error message?
My System SpecsSystem Spec
23 Nov 2012   #8
Seeker1

Windows 7 Home Premium, 64 bit
 
 

Do not know where to look next?
My System SpecsSystem Spec
23 Nov 2012   #9
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

In %temp% appears no extra folder when you install? Clear %temp% first!
And post full error message please
My System SpecsSystem Spec
23 Nov 2012   #10
Seeker1

Windows 7 Home Premium, 64 bit
 
 

Will attempt to reinstall software now. Bear with me, please. (Little sleep, getting this laptop operational.)
My System SpecsSystem Spec
Reply

 Assistance Please!




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