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Toshiba SatelliteL455-S5976 Blk screen on boot with mouse cursor help
My gf's running win 7 not sure on what edition, but lately she installed a program which I also use called advanced system care 6 off cnet.com. It has been working fine, she has been complaining to me of a lag when playing bejeweled on facebook. All of a sudden today she turned it on and its a black screen with the mouse cursor, it asked if you wanted to do a system repair, i clicked no at first and later tried doing it, nothing happens back to black screen. Control alt del doesn't do anything, can't get into safe mode, safe mode with command prompt doesn't work, nothing works and we don't have a boot cd, tried pulling battery holding down pwr and restarting to get back to black screen with mouse. So i'm at a loss on what to do. I am pretty computer savvy myself. Just can't get into windows. It does the windows loading green bar then to the black screen with mouse cursor. Any thoughts on where i can get or download a win 7 copy even? or atleast something that can get me into win?
thanks
Craig