Windows 7 randomly freezes, sometimes starts up without Desktop

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  1. gregrocker
    Posts : 50,642
       New #21

    So how is performance?

    Keep an eye on the logs, Clean Boot and system resources in Troubleshooting Steps for Windows 7.
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  3. NatX
    Posts : 21
    Windows 7 Professional 64bit SP1
    Thread Starter
       New #22

    Well the system just blacked out while running the internet explorer and checking what the wmi error is in the event logs.

    I will later tonight unplug the graphic card and use the onboard chip to see if it's maybe just that. Other than that the system seems okay. some updates didn't install. Like the explorer compatibility check, but as it already updated to ie9 i'm not concerned.

    Will also run a sfc to see if something went funky. then check with cccleaner and malware, although I haven't installed any external software yet
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  4. NatX
    Posts : 21
    Windows 7 Professional 64bit SP1
    Thread Starter
       New #23

    Hello,
    I think I have something working now... I unplugged my graphiccard and use the onBoard graphic Chip. So far I didn't end up with a black screen. (maybe it was really just my graphiccard... my poor Quadro )My event viewer is clear except this one message that I get everytime:
    "The server {E10F6C3A-F1AE-4ADC-AA9D-2FE65525666E} did not register with DCOM within the required timeout."
    All updates have been installed and windows doesn't offer me any others. I think I need to install a driver for my USB3 device as windows couldn't find an appropriate driver, but I wait a bit, as this is not urgent.

    Are there any tests you have, that I should run my system through before continuing and plugging everything back together and or installing software.

    The next bit should be antivirus, malwarebytes and cccleaner. Correct?

    I attached the resource and Performance Report...
    Windows 7 randomly freezes, sometimes starts up without Desktop Attached Files
    Last edited by NatX; 14 Jan 2013 at 10:53. Reason: adding html
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  6. gregrocker
    Posts : 50,642
       New #24

    If you're run all rounds of Important and Optional Updates after enabling Automatically deliver drivers via Windows Update (Step 3) then the drivers still missing in Device manager should have been imported by now as explained in the tutorial. You have a missing USB controller driver which may be in the chipset.

    Install Microsoft Security Essentials and run a full scan.

    Try uninstalling the Video card, clean the contact and reinstall. Check the cables and contacts condition.
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  7. NatX
    Posts : 21
    Windows 7 Professional 64bit SP1
    Thread Starter
       New #25

    gregrocker said:
    If you're run all rounds of Important and Optional Updates after enabling Automatically deliver drivers via Windows Update (Step 3) then the drivers still missing in Device manager should have been imported by now as explained in the tutorial. You have a missing USB controller driver which may be in the chipset.
    That's exactly what I have it set to and it coudn't find a driver. Even now opening the device manager and searching for a driver. Windows says it's unable to find a driver. The nVidia drivers, for example, came through the Windows update and "let windows find what's best"

    Well minor problem. USB chipset driver is with my motherboard CD and I could try that.
    Will continue..
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  8. gregrocker
    Posts : 50,642
       New #26

    Better to import the mobo chipset latest version on Support Downloads webpage for your mobo model.

    It's normal there are a few drivers that don't come in on Updates.
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  10. NatX
    Posts : 21
    Windows 7 Professional 64bit SP1
    Thread Starter
       New #27

    So far so good.
    the driver is in. And the Microsoft Security Esentials ran a full scan without any issues.
    I'm now debugging my event viewer for that one error.
    The server {E10F6C3A-F1AE-4ADC-AA9D-2FE65525666E} did not register with DCOM within the required timeout.
    I found a few hints, but not the right one yet on the net.
    Once that's done I plan on slowly installing back some of the software that I always use.

    Email, FTP, Photoshop and Lightroom

    When all is fine after that the more System intensive tools.
    When everything is fine I will try the graphic card again.

    What do you say.

    Thanks for all your help.
    Really appreciated.

    .. continued...

    Just noticed this warning after a longer system run:
    WHEA-Logger - Event ID: 21
    A corrected hardware error has occurred.
    Component: AMD Northbridge
    Error Source: Corrected Machine Check
    Error Type: 28
    Processor ID: 0
    The details view of this entry contains further information.
    This sounds more serious. What I found so far by internet search was, that it might be related to a defect in the CPU. Hope that's not the case. Didn't find a clear answer yet.
    Last edited by NatX; 16 Jan 2013 at 10:46. Reason: adding
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  11. gregrocker
    Posts : 50,642
       New #28

    Watch performance as much as the logs. But you're on the right track.

    Read through Clean Reinstall - Factory OEM Windows 7 one more time now as there's a lot to remember and it will refresh your memory about anything you've missed.
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  12. NatX
    Posts : 21
    Windows 7 Professional 64bit SP1
    Thread Starter
       New #29

    Hey Greg, just want to follow up.
    Things look very good so far. A few error messages here and there, but nothing of concern. Mostly DNS, when a webpage isn't found and stuff like that, but no System errors.

    Thanks a lot. I will keep monitoring till everything is installed again.
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  13. gregrocker
    Posts : 50,642
       New #30

    Once everything is running as you like you can mark the thread Solved at top.
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