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Windows 7: restart issue

28 Nov 2012   #1

brand new windows 8
restart issue

when i shut down my windows 8 it will only restart..i have to press start button to shut down

My System SpecsSystem Spec
29 Nov 2012   #2
Microsoft MVP


Run Startup Repair - Run up to 3 Separate Times to make sure there's nothing wrong with the boot manager.

Next create a temporary new User Account in Control Panel to see if its a problem with corrupt User account.

Next run SFC /SCANNOW Command , establish a clean Boot and work through the other Troubleshooting Steps for Windows 7
My System SpecsSystem Spec
29 Nov 2012   #3
Debbie B

Windows 7 Enterprise x64


I would suggest you to do Flee Power.

In case you have Desktop, remove any 3rd party peripherals and power cord from your Desktop, press and hold the power button for 20 seconds to discharge any residual current inside the desktop.

In case you have laptop, remove the battery and charger/ac adapter/power cord from your Dell notebook, press and hold the power button for 20 seconds to discharge any residual current inside the laptop.
My System SpecsSystem Spec

29 Nov 2012   #4

brand new windows 8

how do i run start up repair :)and btw i have windows 8
My System SpecsSystem Spec
29 Nov 2012   #5

64-bit Windows 10 Pro

Hello Tono, and welcome to Seven Forums.

For Windows 8 issues, please post at our sister site Eight Forums instead. :)
My System SpecsSystem Spec
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 restart issue

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