windows explorer problems

jerguy1928 said:

I recently got a nasty virus on my computer and i believe i have gotten rid of it, but my computer is left in a state right now where my program shortcuts in the taskbar and start menu say that the item has either been moved or deleted, the desktop background no longer works and is just solid black, and my computer will not load https sites. Also when booting into windows 7 i get this message below.

Thanks in advance for any help provided.

The issues you are experencing would most likely be associated with the infection. What makes you think they are not? Please post back with some details.

Sir George said:

jerguy1928 said:

I recently got a nasty virus on my computer and i believe i have gotten rid of it, but my computer is left in a state right now where my program shortcuts in the taskbar and start menu say that the item has either been moved or deleted, the desktop background no longer works and is just solid black, and my computer will not load https sites. Also when booting into windows 7 i get this message below.

Thanks in advance for any help provided.

The issues you are experencing would most likely be associated with the infection. What makes you think they are not? Please post back with some details.

I agree with you i believe they are. I guess I wasn't too clear with my intentions, I apologise. My question is, is there a way i can get my system back to a properly working state without having to reinstall, unfortunately i do not have a recovery image, i only have a factory image.

jerguy1928 said:

Sir George said:

jerguy1928 said:

I recently got a nasty virus on my computer and i believe i have gotten rid of it, but my computer is left in a state right now where my program shortcuts in the taskbar and start menu say that the item has either been moved or deleted, the desktop background no longer works and is just solid black, and my computer will not load https sites. Also when booting into windows 7 i get this message below.

Thanks in advance for any help provided.

The issues you are experencing would most likely be associated with the infection. What makes you think they are not? Please post back with some details.

I agree with you i believe they are. I guess I wasn't too clear with my intentions, I apologise. My question is, is there a way i can get my system back to a properly working state without having to reinstall, unfortunately i do not have a recovery image, i only have a factory image.

You could try to diagnose the problem and maybe find the cause,but the time involved may not be worth it. If it were my computer, and I hadn't made a recent image, I would go with a clean install. See below for details;

Clean Reinstall - Factory OEM Windows 7

You can use the factory image supplied with the computer, but usually it will have unnecessary bloatware.