PC randomly turns off without closing windows.

Page 1 of 4 123 ... LastLast

  1. Posts : 19
    Windows 7 Ultimate 64bit
       #1

    PC randomly turns off without closing windows.


    Sometimes my computer turns off by itself without shutting windows down. It doesn't restart itself. I have just put a new-ish power supply and it's done it now with the new PSU as well as with the old.

    I checked the event viewer and this is what I get: The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

    Source: Kernel-Power
    Event ID: 41

    If anyone wants more details I can post a screenshot...

    My CPU is sitting at around 37 degrees celsius, it's max is supposed to be around the 80 degree mark.

    It shuts down sometimes when I have 4+ browser windows open.

    I will try to post my system specs soon, and I'm sorry that this post is a bit disjointed, I typed things as they came to me.

    Any help will be much appreciated.
      My Computer


  2. Posts : 9,606
    Win7 Enterprise, Win7 x86 (Ult 7600), Win7 x64 Ult 7600, TechNet RTM on AMD x64 (2.8Ghz)
       #2
      My Computer


  3. Posts : 19
    Windows 7 Ultimate 64bit
    Thread Starter
       #3

    Tried downloading that, however I get an error when I try to run it.
    Attached Thumbnails Attached Thumbnails PC randomly turns off without closing windows.-error-1.png  
      My Computer


  4. Posts : 6,330
    Multi-Boot W7_Pro_x64 W8.1_Pro_x64 W10_Pro_x64 +Linux_VMs +Chromium_VM
       #4

    Make sure you do not have "Automatically Restart" checked in your System Properties (see Screen Print).
    If Windows crashes, you probably will see a BSOD if "Automatically Restart" is not checked.

    Do as DocBrown instructed to update your specs.

    If it's not a Windows crash, i would suspect a faulty PSU ...

    PC randomly turns off without closing windows.-syssp02.png
      My Computer


  5. Posts : 1,686
    Windows 7 x64 Ultimate and numerous virtual machines
       #5

    bobcat19 said:
    Tried downloading that, however I get an error when I try to run it.
    You need to install .Net from Windows updates or here Download Microsoft .NET Framework 4 (Web Installer) from Official Microsoft Download Center
    Is your system fully updated ?Do you have SP1 installed ? If not update and see if that cures the possible blue screen as DavidW7ncus has told you to get the system to show.
      My Computer


  6. Posts : 9,606
    Win7 Enterprise, Win7 x86 (Ult 7600), Win7 x64 Ult 7600, TechNet RTM on AMD x64 (2.8Ghz)
       #6

    If you could not run the System Info programs. You may have Malware or Spyware on your computer. Run a scan using MalwareBytes Malwarebytes : Free anti-malware download (FREE Edition)
      My Computer


  7. Posts : 19
    Windows 7 Ultimate 64bit
    Thread Starter
       #7

    How likely is it that both my PSU's have exactly the same fault causing exactly the same problem?

    I can't run that file because I get that error message I posted up before, however I do have Everest and I've taken a few screenshots, best I could do, sorry.
    Attached Thumbnails Attached Thumbnails PC randomly turns off without closing windows.-specs-1.png   PC randomly turns off without closing windows.-specs-2.png   PC randomly turns off without closing windows.-specs-3.png  
      My Computer


  8. Posts : 6,330
    Multi-Boot W7_Pro_x64 W8.1_Pro_x64 W10_Pro_x64 +Linux_VMs +Chromium_VM
       #8

    I've seen this issue when using that tool to get system specs.

    You can also use Speccy to get your System Info without needing to install .Net. ...

    Speccy - System Information - Free Download
      My Computer


  9. Posts : 19
    Windows 7 Ultimate 64bit
    Thread Starter
       #9

    DocBrown said:
    If you could not run the System Info programs. You may have Malware or Spyware on your computer. Run a scan using MalwareBytes Malwarebytes : Free anti-malware download (FREE Edition)
    I just installed Windows 7 yesterday, but I will check regardless, thanks.
      My Computer


  10. Posts : 6,330
    Multi-Boot W7_Pro_x64 W8.1_Pro_x64 W10_Pro_x64 +Linux_VMs +Chromium_VM
       #10

    bobcat19 said:
    How likely is it that both my PSU's have exactly the same fault causing exactly the same problem?
    Probably not likely if they are quality PSU's that can deliver enough power.
    What make, model, and power rating are your PSU's?

    Do you have "Automatically Restart" turned off?
      My Computer


 
Page 1 of 4 123 ... LastLast

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 22:05.
Find Us