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Windows 7: Problem with Windows 7 ultimate

29 Dec 2012   #1

windows 7 ultimate 64 bit
Problem with Windows 7 ultimate

Hello to everyone .I am a new user .First of all i wish you Merry Christmas and a Happy new Year !!!
Now the problem is that my Pc does not restart and when i open microsoft office 2010 after a short time it shows blue screen and restarts .I dont now what to do please help me .Thank you very much ,i am waiting your answer !!!!!!!!!!
PS :I have windows 7 ultimate 64 bit .

My System SpecsSystem Spec
29 Dec 2012   #2

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1

Hi yalom and welcome to the Forum.
Bit confused with your problem! If your computer does not restart then how can you open a program? When you say it fails to restart, after doing what?
My System SpecsSystem Spec
29 Dec 2012   #3

Microsoft Community Contributor Award Recipient


Hello yalom and welcome to Seven Forums.

It's possible that Microsoft Office became damaged or corrupt. You could try repairing it to see if it will work without causing any more blue screens. Or you could completely uninstall it and then reinstall a fresh copy.

Repair or remove Office - Access -

You could also check to make sure that Office didn't damage or corrupt any of your system files by running a system file checker scan. Run it from and elevated command prompt (option two.) If any problems are found, run the scan 3 times and reboot the computer after each scan.

SFC /SCANNOW Command - System File Checker

If you're still having problems, one of the Forum experts prepared these troubleshooting guides with some additional suggestions.

Troubleshooting Steps for Windows 7

Troubleshooting Windows 7 Failure to Boot
My System SpecsSystem Spec

29 Dec 2012   #4
Microsoft MVP


Where did you get Ultimate? How is it activated?
My System SpecsSystem Spec

 Problem with Windows 7 ultimate

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