Explorer crashes when I try to change file associations


  1. essdeeay
    Posts : 4
    Windows 7 Home Premium 64-bit
       New #1

    Explorer crashes when I try to change file associations


    This is a new re-install of Windows 7, with the only notable software being Office 2003 and Access 95 (upgraded to Access 97).

    When I try to edit an HTML signature in Outlook I get an error that there is no editor available, so I was advised to set the filetype for .htm files to Microsoft Word (not just using the option in IE). I was following these instructions:

    Outlook 2003 on Windows7, Signature ERROR message: couldn't find editor for H(.) files

    However, when I click on "Associate a file type or protocol with a program", explorer crashes and restarts (see attached screenshot).

    How can I fix this?

    Many thanks,
    Steve
    Attached Thumbnails Attached Thumbnails Explorer crashes when I try to change file associations-error.png  
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  3. Brink
    Posts : 72,045
    64-bit Windows 11 Pro for Workstations
       New #2

    Hello Steve, and welcome to Seven Forums.

    You could do a system restore at boot using a restore point (if available) dated before you had this issue to hopefully fix it.

    Hope this helps,
    Shawn
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  4. essdeeay
    Posts : 4
    Windows 7 Home Premium 64-bit
    Thread Starter
       New #3

    Thanks for they reply. A system restore is the last thing I want to do, partly because I don't know for sure if it ever worked properly even after its reinstall... I only noticed it after I did some configuration and installation of the Office suites.

    Cheers,
    Steve
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  6. Brink
    Posts : 72,045
    64-bit Windows 11 Pro for Workstations
       New #4

    Steve,

    In that case, you might see if running a sfc /scannow command may be able to help if it's a corrupted system file at fault.

    If not, then you may be looking at a repair install or a system restore.
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  7. essdeeay
    Posts : 4
    Windows 7 Home Premium 64-bit
    Thread Starter
       New #5

    Thanks for the link to the repair install - I'll bookmark that. However, it's an OEM install disc
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