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#11
Did you customize a lot to that faulty account? I mean WORD/EXCEL/Internet explorer settings, background, that kind of things? Is it problem that acoount is deleted? (don't delete it yet!)
Did you customize a lot to that faulty account? I mean WORD/EXCEL/Internet explorer settings, background, that kind of things? Is it problem that acoount is deleted? (don't delete it yet!)
That part of registry is fine. Normally cancelling the explorer process removes the system tray and all desktop icons as well. Rerunning explorer displays them again. Of course this is read somewhere from registry...don't know where.
Is that cursor really a text cursor? So not a mouse pointer?
not the word/excel/ie
I have custom themes but shouldn't be a huge problem if I deleted the account, but does that delete anything in the documents and settings?
I also customized the explorer.exe before but that shouldn't be the problem because it used to work fine.
this only happened after I deleted the pceu virus off my laptop.
my appologies, I just made a new admin account and it seems to be having the same problem, blank blue screen with cursor
Yes all accounts have the same problem and it is a mouse cursor, I can't type there
If disk is fine and will find nothing. Even startup repair will most likely find anything. Though give it a try.
Most websites say it's caused by the "shell" key in registry I told you before. But it isn't in your case. All users have the problem so isn't cause by a user registry setting, but a system setting.
Are you sure it started with this problem just after virus removal?