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#1
laptop hangs intermittently when I close the lid
Hi guys and gals,
I've had my gateway laptop for a little over a year, and I've been to this site off and on during that whole time. Now I think I have a problem that might need active help :)
I usually close the lid and the computer goes to sleep or hibernates, but for the past few weeks I occasionally (~10% of the time) get a hung computer (dark screen, no buttons do anything, except sometimes the play,stop,next, eject buttons blink, and occasionally eject the CD drive {my laptop is a gateway ID49, and has these touch sensitive buttons near the top right, no matter})
anyway, I ran sfc/ scannow in safemode, but it didn't find anything. Should I try it in non-safemode? do I need to run it three times?
The computer hasn't BSOD'd, it just hangs up, locks up, or crashes...
What else should I try?
Thanks,
Val