New
#11
if you have or download malwarebytes, you can use the feature called file assassin to try and
remove it.
or try this here...
http://www.malwarebytes.org/products/fileassassin/
There is a fix-it that touches on three areas you have mentioned, but I do not know if it includes some of the fixes you have tried, and other members have suggested.
What it fixes...
- Problems with desktop shortcuts and icons
- Shortcuts on the desktop don't work or are broken
- Desktop icons are broken or have not been used in 3 months
- Startup items don't work or are broken
- System maintenance tasks
- Free up disk space by repairing disk volume errors such as bad sectors, lost clusters, cross-linked files and directory errors
- Free up disk space by removing error reports and troubleshooting history older than 1 month
- Set the correct system time and synchronize system clock with the time server
- You receive the following errors:
- Windows update error 0x80072F8F
- The item that this shortcut refers to has been deleted
Source: Fix broken desktop shortcuts and common system maintenance tasks