Uplay AC3 download caused malware that Malwarebytes can't fix

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  1. Posts : 9
    Windoes 7 Pro 64 bit OEM
       #1

    Uplay AC3 download caused malware that Malwarebytes can't fix


    Hi guys

    my case is very similar to the one bellow except Malwarebytes didnt find the error

    Computer suddenly slow and starts up with non-changeable classic theme

    the start bar and windows are still in classic and boot time is very very slow ,

    I have tried system restores b4 problem but that hasnt effected anything ( the first time i did this it worked but when i tried to re download AC3 the problem came back - in the first situation Malware bytes did find something which i deleted -

    any help would be great - I have recently build the pc and have finaly got everthing set up right

    thanks


    Jeremy
      My Computer


  2. Posts : 5,440
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
       #2

    Hi and welcome to the Forum
    First off where did you download the Uplay AC3 from and what method did you use to download it?
      My Computer


  3. Posts : 9
    Windoes 7 Pro 64 bit OEM
    Thread Starter
       #3

    hi , thanks heaps,

    it was via uplay (its the antethisis of steam - i only got the game with a gpu )
      My Computer


  4. Posts : 5,440
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
       #4

    Can you do a system restore to a point behind the upload date?
      My Computer


  5. Posts : 9
    Windoes 7 Pro 64 bit OEM
    Thread Starter
       #5

    yeah thats the weird thing

    I have restored the os to before the download and install!
      My Computer


  6. Posts : 9
    Windoes 7 Pro 64 bit OEM
    Thread Starter
       #6

    I just try another restore , to an even earlier point ( but then i have to re install printer drivers )

    thanks
      My Computer


  7. Posts : 9
    Windoes 7 Pro 64 bit OEM
    Thread Starter
       #7

    Im back , it worked
      My Computer


  8. Posts : 9
    Windoes 7 Pro 64 bit OEM
    Thread Starter
       #8

    Im heaps sorry , this time I chose a system restore point rather than just a system change before the install.


    In the future Will I be able to restore without any chance of anything coming back (what im asking is will this restore point allways be safe and clean and in the condition it is now?)
      My Computer


  9. Posts : 9
    Windoes 7 Pro 64 bit OEM
    Thread Starter
       #9

    also thanks so much for your help ,


    giving free help is amazing and I really do respect you

    thanks so much

    Jeremy
      My Computer


  10. Posts : 5,440
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
       #10

    jerms a320 said:
    Im heaps sorry , this time I chose a system restore point rather than just a system change before the install.


    In the future Will I be able to restore without any chance of anything coming back (what im asking is will this restore point allways be safe and clean and in the condition it is now?)
    No problem. When your system is running clean create a restore point and that will do the job. What you might lso consider is creating a system backup with either the Winows built in system or preferably in my view, Macrium reflect. It is free and you can download from here. You need ideally a separate hard drive either internal or external. This is a real boon when you have a major problem, you can be back up and running in 15 mins with no worries. Well worth doing (IMHO)
    You can download Macrium from here:
    Macrium Reflect FREE Edition - Information and download

    Incidently what Anti Virus program do you have installed and is it up to date? When you download a file do you save it to a folder on your hard drive? If so what do you do next , go straight to "Open" or "Run" in the case of software?
      My Computer


 
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