New
#1
Laptop won't boot fully after battery drain
My parents were redoing my "office"/mancave, and they unplugged my laptop from the surge protector I was using, and plugged it into a different one, which apparently cut off the power going to my laptop. So my battery ran down to nothing, and my computer shut itself off. Now, I'm on a different protector, but my computer won't boot all the way up. It's bringing up the safe mode prompt, and when I try to boot normally, it gets past the "Starting Windows" screen, and my cursor appears on a black screen. I can't move the cursor, either with my touchpad or with my wireless USB mouse. The fan is running, so I let it sit, hoping it would come up to the log on screen. I had breakfast and came back to no change. I held the power button until it shut off, and rebooted, this time going into safe mode, with networking.
Please don't tell me I'll have to send my laptop back into Dell for servicing, I'm sure they're sick of seeing my laptop.