Bluetooth on laptop is gone

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  1. Posts : 8
    Windows 7
       #1

    Bluetooth on laptop is gone


    Can someone please help me. I do not know what my child did but I canot acces my bluetooth that comes standard with my windows! It is just gone! When I go to the settings and want to restore default it says "device unavailable". Please help me get this problem fixed asap.
    The bluetooth gets used every day to send emails for my work.
      My Computer


  2. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #2

    Hi,

    It would help if you could provide some details about your computer/laptop?

    System Info - See Your System Specs

    Is there a bluetooth button above the keyboard? Check to see that it is on.

    Regards,
    Golden
      My Computer


  3. Posts : 8
    Windows 7
    Thread Starter
       #3

    I am on the net with my blackberry phone. Its a Lenovo laptop. It has Windows7 instaled as the default and in that it has bluetooth automaticly installed. But now if I go and do my settings and try to say restore it doesn't want to. It is almost asif it is no longer there! When I try to send something it just doesn't want to work. I don't know what else to do
      My Computer


  4. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #4

    Check to see if there is a button to turn on bluetooth on the panel just above the keyboard. Or on the keyboard itself - like this:
    Attached Thumbnails Attached Thumbnails Bluetooth on laptop is gone-capture.png  
      My Computer


  5. Posts : 8
    Windows 7
    Thread Starter
       #5

    Ok, up pops a promtp box. Its Lenovo Wireless Device Settings. But here it says to me to first switch on the wireless device! Now what?
      My Computer


  6. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #6

    FN+F5 should turn it on.

    If you do that, does the bluetooth indicator light turn on?

    What model Lenovo laptop is this?
      My Computer


  7. Posts : 8
    Windows 7
    Thread Starter
       #7

    Nope, nothing turns on. I pressed it and it said first switch on the wireless device. Its a Lenovo G570.
      My Computer


  8. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #8

    Is there a locking switch next to the 4 LED lights? Check to see that it hasn't been switched on.
      My Computer


  9. Posts : 8
    Windows 7
    Thread Starter
       #9

    Oh, if I could KISS you I would!!! Thank you for helping me! You really answered my prayers!
      My Computer


  10. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #10

    So everything is working again?
      My Computer


 
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