Win 7 64bit wake up problem


  1. JEFFREY BARISH
    Posts : 9
    windows 7 pro
       New #1

    Win 7 64bit wake up problem


    Just built a new custom with the following
    intel dz77ga-70k
    p-i7 3.4
    16g ram
    amd radeon 7770 vid card
    2-1tb western dig black drive
    550w pc cooling and power supply
    windows 7 64bit
    microsoft 5000 usb keyboard and mouse
    here is the problem no matter what the settings are this computer will not wake up i have to shut it and restart. I have all the updates and the new bios.this is the first 64 bit machine none of the other computers in my office have this problem ( i build them all )
    does anyone have any ideas i dont want to just put never sleep on the power plan!
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  3. lehnerus2000
    Posts : 4,049
    W7 Ultimate SP1, LM19.2 MATE, W10 Home 1703, W10 Pro 1703 VM, #All 64 bit
       New #2

    Have you checked that your BIOS/EFI settings are set to allow wake up from USB devices?
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  4. JEFFREY BARISH
    Posts : 9
    windows 7 pro
    Thread Starter
       New #3

    7 64bit wake up


    I think but i will check tonoght i have left it on my work bench. I test them for a week or so before i bring them into the office and put them online. Thanks i will get back to you tomorrow
    motthaven
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  6. JEFFREY BARISH
    Posts : 9
    windows 7 pro
    Thread Starter
       New #4

    Good morning well I checked the bios and I did have allow usb to wake even had wake on lan on. The pc still will not wake up and tried every update every bios setting. I have a new monitor on the way that will plug into the HDMI on the board and I will take out the vid card. Maybe the driver that I downloaded (64bit ) just causing the problems. If you have any other things for me to check that would be great!
    Have a Great Day
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  7. lehnerus2000
    Posts : 4,049
    W7 Ultimate SP1, LM19.2 MATE, W10 Home 1703, W10 Pro 1703 VM, #All 64 bit
       New #5

    On my PC, when it is asleep I can press the Power switch (momentarily) and it will wake up.

    I take it that yours behaves differently?
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  8. JEFFREY BARISH
    Posts : 9
    windows 7 pro
    Thread Starter
       New #6

    Well here is the skinny! Last night when I got home ups had dropped off a new Samsung LED monitor that I had ordered 3 weeks ago. After the install found drivers for 64 bit win 7 and added them to system. The good news is
    it woke up with no problem. So it seems that my Viewsonic lcd monitor I use when I am building a new machine
    was the problem. Even though I downloaded driver for win 7 64 I guess they did not work! And by the way when I
    pushed the power button like you said it would just re boot.
    Thank you for your help and I hope other people reading this check the monitor they are using.
    Motthaven
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  10. lehnerus2000
    Posts : 4,049
    W7 Ultimate SP1, LM19.2 MATE, W10 Home 1703, W10 Pro 1703 VM, #All 64 bit
       New #7

    Weird


    JEFFREY BARISH said:
    So it seems that my Viewsonic lcd monitor I use when I am building a new machine
    was the problem. Even though I downloaded driver for win 7 64 I guess they did not work! And by the way when I
    pushed the power button like you said it would just re boot.
    Thank you for your help and I hope other people reading this check the monitor they are using.
    Motthaven
    Good to hear that your problem is solved (I'm sorry that I wasn't able to provide you with any useful help).
    If you think it is fixed, you should mark the thread as "Solved". :)

    I would never have guessed that the monitor/video driver was responsible.

    I find it fascinating how so called standardised PC components/software, behave differently on different PCs.

    I must admit that I was surprised that my PC wakes up from Sleep, if I push the power switch momentarily.
    When it's running, pushing the power switch starts the Shutdown procedure (as per my Power Options setting).
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  11. JEFFREY BARISH
    Posts : 9
    windows 7 pro
    Thread Starter
       New #8

    I wish I could see how to mark this solved I only see " mark this unsolved " button on the screen.
    if you could give me a hint I would like to do it!
    motthaven
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  12. lehnerus2000
    Posts : 4,049
    W7 Ultimate SP1, LM19.2 MATE, W10 Home 1703, W10 Pro 1703 VM, #All 64 bit
       New #9

    It's been done


    JEFFREY BARISH said:
    I wish I could see how to mark this solved I only see " mark this unsolved " button on the screen.
    if you could give me a hint I would like to do it!
    motthaven
    You must have done it without realising or maybe one of the Admins dropped by and did it for you. :)

    In the forum thread list, you can see that this thread has a green tick mark (indicating it has been solved).
    There is also a green tick at the top of this page.
    Win 7 64bit wake up problem-solved-02.png
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