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Windows 7: Thumbnails not working / acting very strange

05 Mar 2013   #1

Windows 7 Pro 64 bit
Thumbnails not working / acting very strange

In my 10 years in the field i have never seen an issue like this.

8 desktop pcs ALL experiencing the same issue, all running Windows 7 64bit
1 x Windows Home Server

When the desktop pc's browse any network shares, the thumbnails show for a second then dissapear and you just see blank icons, if you restart explorer.exe they come back for a second, as soon as you refresh, boom they are gone again. In addition to this, if you interrupt the "thumbnail loading" by lets say closing the window. and then try and open my computer, all the shortcuts on the left side of the window are gone, so you can see Favorites, libraries etc, but nothing under that.
If you restart explorer. boom they are all back and work normal, until you browsing network pictures and the issue starts all over again.

Whats strange is that the pictures on the local machine work fine, 100 percent, its only when browsing from the network.

I am almost 100 percent certain it has something to do with the server because my technician took his laptop to the client and it was doing the same thing (but he also had windows 7, just he had 32 bit)

im at a complete loss, can anyone help?

My System SpecsSystem Spec
05 Mar 2013   #2

64-bit Windows 10 Pro

Hello Bryan, and welcome to Seven Forums.

I'm not sure if it will help or not since it's for browsing from a network location, but you might see if clearing and resetting the thumbnail cache may help.

Thumbnail Cache - Clear and Reset

Hope this may help,
My System SpecsSystem Spec
05 Mar 2013   #3

Windows 7 Pro 64 bit

Hi Shawn

thanks for the response. i have tried that with disk cleanup and cc cleaner and no joy.

My System SpecsSystem Spec


 Thumbnails not working / acting very strange

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