"Home Group Listener" service won't start, error -2147023143

hkBattousai · 14 Mar 2013

I am not able to start the "Home Group Listener" service, hence I can't use Home Group feature.

I get this error message:

Windows could not start the HomeGroup Listener on Local Computer. For more information, review the System Event Log. If this is a non-Microsoft service, contact the service vendor, and refer to service-specific error code -2147023143.

I checked the System Event Log, I found this entry:

Code:

- System 

  - Provider 

   [ Name]  Service Control Manager 
   [ Guid]  {555908d1-a6d7-4695-8e1e-26931d2012f4} 
   [ EventSourceName]  Service Control Manager 
 
  - EventID 7024 

   [ Qualifiers]  49152 
 
   Version 0 
 
   Level 2 
 
   Task 0 
 
   Opcode 0 
 
   Keywords 0x8080000000000000 
 
  - TimeCreated 

   [ SystemTime]  2013-03-14T11:16:20.932360800Z 
 
   EventRecordID 1411639 
 
   Correlation 
 
  - Execution 

   [ ProcessID]  636 
   [ ThreadID]  1640 
 
   Channel System 
 
   Computer <computer-name> 
 
   Security 
 

- EventData 

  param1 HomeGroup Listener 
  param2 %%-2147023143

I looked at its dependent services, none of them are disabled.

Windows version: Windows 7 Ultimate x64 SP1

How do I fix this problem?

A Guy · 17 Mar 2013

Check to be sure the Windows Firewall service is started and set to automatic. If that doesn't help, try running the Homegroup troubleshooter

Start> Control panel>

In category view> Network and internet> Homegroup> Start homegroup troubleshooter

In icon view> Homegroup> Start homegroup troubleshooter

A Guy

Faladu · 14 May 2013

I have same problem right now and trying to fix it, the troubleshooter was useless.

Firewall service started, allowed listener to work, BUT what are the ramifications, since I use a 3rd party firewall program?

Next step was making sure these 4 services were enabled/started (use services.msc from RUN box):

UPnP Device Host (had disabled)

DNS Client, Function Discovery Resource Publication, SSDP Discovery

I was then able to turn on Network Discovery within the advanced home group settings.

Never got it actually working, given up for now.

A Guy · 14 May 2013

I too use a 3rd party firewall, and my Firewall service is started and set to Automatic with no ill effects.

Confirm the dependency services are started and set to automatic

"Home Group Listener" service won't start, error -2147023143-dependencies.jpg

What is the exact error? (Screenshot)

A Guy