Can't get on my laptop


  1. Lee Bowe
    Posts : 1
    windows 7
       New #1

    Can't get on my laptop


    I was playing a Facebook game and my laptop froze up on me and it stayed froze up for a long time so I turned it off and turned it back on and it said "Windows could not connect to the Sens Service. Please consult your system administrator." Does any1 know what this means? I can get on it if I use my guess account but it still won't do anything. I do not know what to do. PLEASE HELP!!
      My Computer
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  3. ICIT2LOL
    Posts : 21,004
    Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
       New #2

    Hello and welcome Lee well mate it means ask yourself - you are the administrator if you own the machine and set it up.

    So you do have a password to login?
      My Computer
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  4. gregrocker
    Posts : 50,642
       New #3

    Work through these steps for Troubleshooting Windows 7 Failure to Start.

    You can start by booting the Win7 DVD or Repair CD to run Startup Repair a few times, but if that fails you'll need to back up to the top of the list and check for infection since it may not repair until its disinfected.
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  6. ICIT2LOL
    Posts : 21,004
    Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
       New #4

    I meant to add some specs would go a long way but Greg got this under control.
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