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Windows 7: My laptop screen is going off when i plug in any USB...

18 Mar 2013   #1
kiwicute

win 7 home premium x64
 
 
My laptop screen is going off when i plug in any USB...

HI this is Suri, my ASUS (K45V model) laptop is 6 months old. from past 2 days i have been facing a problem that, screen is going off often like when i plug in any USB drive like mouse, pendrive etc... and resuming after pressing any key. I made sure that my screen saver is not blank. Please anybody help me out...


My System SpecsSystem Spec
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18 Mar 2013   #2
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Hello kiwi and welcome to SF just for starters can you do this just unplug all drives and mice etc before you run it and navigate to it using the touch pad.

SFC /SCANNOW Command - System File Checker

check back with what you get.
My System SpecsSystem Spec
18 Mar 2013   #3
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

Since it only 6 months old, I would return it for one that works.
My System SpecsSystem Spec
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18 Mar 2013   #4
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Quote   Quote: Originally Posted by Britton30 View Post
Since it only 6 months old, I would return it for one that works.
Yep mate I guess when all is said and done I suppose kiwi shouldn't have to do anything really. Having said that it could be something real simple we could fix and save the down time - you and I know what supports are like eh

But I know in my mind you are right
My System SpecsSystem Spec
18 Mar 2013   #5
kiwicute

win 7 home premium x64
 
 
Thanks buddies...

Hi,
Thanks budddies...it's worked out...jus i restarted my lappy and found the problem was resolved...
From past 2 days i have not shutdown my system and i kept it for sleep when i was not using...may that was the reason...
Any way thank you so much ICit2C and Britton...
My System SpecsSystem Spec
20 Mar 2013   #6
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

Good to hear and you're welcome.
My System SpecsSystem Spec
20 Mar 2013   #7
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

You're welcome from down under
My System SpecsSystem Spec
20 Mar 2013   #8
gregrocker

 

Remember that you have a one-year parts and tech support warranty for the laptop so I'd use it to get any other problems resolved or laptop replaced before it expires.
My System SpecsSystem Spec
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 My laptop screen is going off when i plug in any USB...




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