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Windows 7: Windows Explorer Crashes when looking at Programs and features

19 Mar 2013   #1

Windows 7 Professional x64
Windows Explorer Crashes when looking at Programs and features

This only happens sometimes not every boot but when I select the uninstall a program link in the control panel after about a minute it crashes saying windows explorer has crashed and needs to restart ive done an anti virus scan with Microsoft security essentials and malwarebytes anti mall-ware and it came up clean note this also happens in safe mode and I have also did anti virus scans in safe mode and that was clean also and yes I do have the latest updates and drivers available so here is the crash report.

Faulting Application Path: C:\Windows\explorer.exe

Problem Event Name: APPCRASH
Application Name: Explorer.EXE
Application Version: 6.1.7601.17567
Application Timestamp: 4d672ee4
Fault Module Name: msi.dll
Fault Module Version: 5.0.7601.17807
Fault Module Timestamp: 4f80321a
Exception Code: c0000005
Exception Offset: 00000000001ec1e6
OS Version: 6.1.7601.
Locale ID: 3081
Additional Information 1: 0242
Additional Information 2: 02428c192c62d0542e831872ec7b315a
Additional Information 3: ea0f
Additional Information 4: ea0fa7bcca8bdc4ea27d5d85153ca5ed

My System SpecsSystem Spec
04 Apr 2013   #2

Windows 7 Professional x64

Windows Explorer Crashes when looking at Programs and features-errors.jpg

This is how it looks like If you don't understand

My System SpecsSystem Spec

 Windows Explorer Crashes when looking at Programs and features

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