Windows 7 shutting down on its own

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  1. Posts : 10
    Windows 7 32
       #1

    Windows 7 shutting down on its own


    Having a problem with a Lenovo netbook running W7 32 bit. At random times it will simply shut down and power off with no warning, at first it would run for 20 minutes or so but now it does it before the password is entered at the Windows login screen.

    Safe Mode works fine.

    Here is what I have tried:
    Mains power and battery
    Safe Mode with networking (works)
    Last Known Good Config
    System Restore
    Startup Repair
    Disabling all network adaptors
    Disabling anti-virus
    Disabling all non-essential startup applications

    Nothing had any effect - any other suggestions before I format and re-install?
    Thanks
      My Computer


  2. Posts : 1,216
    Windows 7 Ultimate 64-bit
       #2

    Hi Buksida and welcome to windows seven forums.

    When did the problem start?

    Did you install anything update?

    Need more info to help you.
      My Computer


  3. Posts : 19
    Windows 7 Home Premium (64 bit)
       #3

    Do you think it could be a hardware issue or overheating?
    Also how long has this been happening? was it gradual or sudden?
      My Computer


  4. Posts : 10
    Windows 7 32
    Thread Starter
       #4

    Thanks for the quick replies!

    Problem started last week, no new installs or updates.

    Don't think its hardware since it works in safe mode - definitely not heat either.

    I can look in the event viewer in safe mode if it would help?
      My Computer


  5. Posts : 1,216
    Windows 7 Ultimate 64-bit
       #5

    Yes post a screen shot if you can. Is it always around the same length of time this occurs?
      My Computer


  6. Posts : 365
    Windows 7 x64 / Windows Server 2008 / Linux (Redhat & Deb distros) / OS X / More
       #6

    Go to the device manager and uninstall the ACPI driver under batteries, and reboot. Windows will automatically re install it. Its a long shot but it couldn't hurt and may fix your issue. I've seen so many issues caused by this driver in laptops relating to power. power issues can cause shutdowns.
      My Computer


  7. Posts : 10
    Windows 7 32
    Thread Starter
       #7

    Ok, tried uninstalling ACPI drivers, no change.

    It fires up - goes through the Windows loading process, the light blue login screen comes up and before the enter password box shows it goes black and simply powers off. Had the machine for about 6 months and it has worked fine up until this happened last week.

    Now running in Safe Mode, event viewer (Windows system logs) for the current time (last crash) has this error:
    Code:
    Error 
    Event 7001
    The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error:
    The dependency service or group failed to start.
    There are a whole bunch of these 'errors' in the event viewer at the time of the crash.

    Code:
    Error
    Event 10005
    DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server:
    {9E175B6D-F52A-11D8-B9A5-505054503030}
      My Computer


  8. Posts : 365
    Windows 7 x64 / Windows Server 2008 / Linux (Redhat & Deb distros) / OS X / More
       #8

    In this case i would run system file checker first. run cmd as administrator, type "sfc /scannow" in the command prompt. if it proceeds to happen, you may want to go into msconfig.exe, go to services, check the "hide all microsoft services check box, and disable all left over services in the list. this is called a clean boot.
      My Computer


  9. Posts : 3
    Windows 7-64 bit and 32-bit
       #9

    If none of these solutions work try system restore, restore the pc from its last good configuration. If this doesn't work reinstall windows
      My Computer


  10. Posts : 1,216
    Windows 7 Ultimate 64-bit
       #10

    Yes run sfc /scannow

    When that is complete. When you have disabled everything in msconfig and that works you will just have to turn one on each time to find which one is causing the problem. If this is the problem.
      My Computer


 
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