mcafee internet sercurity 2013 install problem


  1. Posts : 88
    windows 7 64
       #1

    mcafee internet sercurity 2013 install problem


    hi all
    wonder if anyone can help
    im tryin to install a mcafee cd to update my 2012 copy but it seems to crash.
    i only get as far putting the cd in then it scans quick then it crashes error says " mcafee master installer has stopped working"

    any idea why this keeps happening . it installed ok on my pc but its my laptop it crashes on

    is it because it could be AVG stopping it ?

    hope you can help

    thanx Matt
      My Computer


  2. Posts : 10,796
    Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
       #2

    First uninstall AVG. Never use 2 virusscanners on 1 pc.
      My Computer


  3. Posts : 88
    windows 7 64
    Thread Starter
       #3

    dammm that ddint work
      My Computer


  4. Posts : 10,796
    Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
       #4

    pcmatty said:
    dammm that ddint work
    Be more specific please. Can't you uninstall AVG?

    Maybe better:
    • uninstall AVG. Reboot
    • uninstall mcafee. Reboot
    • install mcafee 2013
      My Computer


  5. Posts : 88
    windows 7 64
    Thread Starter
       #5

    u mean unistall my out dated copy ? of mcafee?
      My Computer


  6. Posts : 10,796
    Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
       #6

    pcmatty said:
    u mean unistall my out dated copy ? of mcafee?
    Yes, uninstall all virusscanners and reboot. Then install 1 virusscanner
      My Computer


  7. Posts : 88
    windows 7 64
    Thread Starter
       #7

    woooo solved thanx alot :)
      My Computer


 

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