no bootable device out of the blue Possibly hard drive failure

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  1. Posts : 15
    Windows 7 Home 64 bit
    Thread Starter
       #11

    VistaKing said:
    If you have a compartment for your drive you should be good . Remove battery first and remove the hard drive . Will need a Philips screw driver . Reason why I said 50-50 chance cause sometimes you can't recover data sometimes you can . Depends on bad the drive is .

    Placing the laptop has a slave drive ( 2nd hard drive ) remove the cables from the dvd drive on the desktop and plug them into the laptop's hard drive .

       Note
    your desktop should be turned off before you do any unplugging
    I'm having trouble understanding why that would work though. Currently my laptop can't read the hard drive because it has the "click of death" and may or may not be completely dead. If I connected it to the DVD drive, wouldn't my desktop still be unable to read it?
      My Computer


  2. Posts : 6,830
    Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
       #12

    That is why we are checking if it will .you are not booting off the hard drive .

    Can you give me the serial number of the laptop .

    If you're on the laptop run one of these commands

    Click on type in CMD inside Search programs and files inside the command prompt type one of the keys below

    To get the serial number enter this command

    Code:
    wmic bios get serialnumber
    To get the model number enter this command

    Code:
    wmic computersystem get oemstringarray
      My Computer


  3. Posts : 15
    Windows 7 Home 64 bit
    Thread Starter
       #13

    My laptop can't boot up because it can't detect the hard drive, I am on my sister's laptop, I don't really feel too comfortable posting my serial number on an open forum like this, is there any reason you need it? Sorry to be doubtful, I really do appreciate your help though! I don't really know how to hook up a hard drive to a DVD drive, I do have an external hard drive with one of those dock things. I can then connect the dock to a computer to access it, would that work also?
      My Computer


  4. Posts : 6,830
    Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
       #14

    Reason for the serial to look up the service manual on how to remove the hard drive for you . It's cool if you don't want to no biggie .

    Now the external device is the intel a SATA or an IDE port ? What model of the external device you have ?
      My Computer

  5.    #15

    Boot into BIOS setup using the key given on first boot screen to see if HD is detected. If so google the serial shown to find out the maker and run the HD Diagnostic extended CD scan. It will tell you for sure.
      My Computer


  6. Posts : 15
    Windows 7 Home 64 bit
    Thread Starter
       #16

    VistaKing said:
    Reason for the serial to look up the service manual on how to remove the hard drive for you . It's cool if you don't want to no biggie .

    Now the external device is the intel a SATA or an IDE port ? What model of the external device you have ?
    I am not sure, i've yet to remove the hard drive because i'm not sure if it will void the warranty. I've got some work to do, and it's getting late, so I may try this tomorrow, thanks again vista king!
      My Computer


  7. Posts : 6,830
    Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
       #17

    If you get to open the cover to see what manufacture of hard drive you have I could send you a hard drive diagnostic software . Take your time
      My Computer

  8.    #18

    As I just said above you can google the serial given for the HD in BIOS setup to determine its maker, then run the HD Diagnostic extended CD scan.

    If there is no HD detected, then google the PC model to see how to remove and reinsert the HD to see if it can make better contact and become detected in BIOS. If not, replace it.

    If your PC is under warranty, call Tech Support to have them supervise this so it will remain covered and they can directly process it for RMA.
      My Computer


  9. Posts : 6,830
    Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
       #19

    If you're on the laptop with the hard drive issue . Open an elevated command prompt

    Steps :

    Click on the button
    type CMD in the search box
    right click on the CMD listed under Programs (1)
    choose Run as administrator .
    As shown below



       Note
    Command Prompt opens to this path C:\Windows\System32>_


    Type in the code below to get the serial of the hard drive

    Code:
    wmic DISKDRIVE GET SerialNumber
      My Computer


  10. Posts : 8,608
    Windows 7 Ultimate 32bit SP1
       #20

    achen94 said:
    My laptop can't boot up because it can't detect the hard drive, I am on my sister's laptop,
    See if you can get into the BIOS, as Greg is suggesting.
      My Computer


 
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