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06 Apr 2013 | #21 |
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Ok, I've narrowed down the eact time this started. I'm not entirely sure this is driver related or not. If it were more people would be having this issue. All i did was install current drivers on a new laptop. That shouldn't cause all this, anyway, i've copied the error report log below. Not sure if anyone can make sense of it or not, but there it is. Keep in mind that i don't think this is a crash, the program (dwm.exe) won't start at all. Nevertheless it is generating a windows error report...I just have no idea what it means! But...once again any help is much appreciated.
Log Name: Application Source: Windows Error Reporting Date: 4/6/2013 2:52:18 PM Event ID: 1001 Task Category: None Level: Information Keywords: Classic User: N/A Computer: BCWARE Description: Fault bucket 2563088897, type 5 Event Name: BEX64 Response: Not available Cab Id: 0 Problem signature: P1: Dwm.exe P2: 6.1.7600.16385 P3: 4a5bc541 P4: StackHash_1dc2 P5: 0.0.0.0 P6: 00000000 P7: 0000000000000000 P8: c0000005 P9: 0000000000000008 P10: Attached files: C:\Users\Default.Default-PC\AppData\Local\Temp\WERB1D2.tmp.appcompat.txt C:\Users\Default.Default-PC\AppData\Local\Temp\WERB1D3.tmp.WERInternalMetadata.xml C:\Users\Default.Default-PC\AppData\Local\Temp\WERB1E4.tmp.mdmp C:\Users\Default.Default-PC\AppData\Local\Temp\WERB204.tmp.WERDataCollectionFailure.txt These files may be available here: C:\Users\Default.Default-PC\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_Dwm.exe_79d3daf919f9baaa24e34caa3c7818 de8ca4a56_1f5f50bf Analysis symbol: Rechecking for solution: 0 Report Id: 0290cb45-9eeb-11e2-ac5d-685d4377371e Report Status: 0 Event Xml: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> <System> <Provider Name="Windows Error Reporting" /> <EventID Qualifiers="0">1001</EventID> <Level>4</Level> <Task>0</Task> <Keywords>0x80000000000000</Keywords> <TimeCreated SystemTime="2013-04-06T18:52:18.000000000Z" /> <EventRecordID>5708</EventRecordID> <Channel>Application</Channel> <Computer>BCWARE</Computer> <Security /> </System> <EventData> <Data>2563088897</Data> <Data>5</Data> <Data>BEX64</Data> <Data>Not available</Data> <Data>0</Data> <Data>Dwm.exe</Data> <Data>6.1.7600.16385</Data> <Data>4a5bc541</Data> <Data>StackHash_1dc2</Data> <Data>0.0.0.0</Data> <Data>00000000</Data> <Data>0000000000000000</Data> <Data>c0000005</Data> <Data>0000000000000008</Data> <Data> </Data> <Data> C:\Users\Default.Default-PC\AppData\Local\Temp\WERB1D2.tmp.appcompat.txt C:\Users\Default.Default-PC\AppData\Local\Temp\WERB1D3.tmp.WERInternalMetadata.xml C:\Users\Default.Default-PC\AppData\Local\Temp\WERB1E4.tmp.mdmp C:\Users\Default.Default-PC\AppData\Local\Temp\WERB204.tmp.WERDataCollectionFailure.txt</Data> <Data>C:\Users\Default.Default-PC\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_Dwm.exe_79d3daf919f9baaa24e34caa3c7818 de8ca4a56_1f5f50bf</Data> <Data> </Data> <Data>0</Data> <Data>0290cb45-9eeb-11e2-ac5d-685d4377371e</Data> <Data>0</Data> </EventData> </Event> |
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06 Apr 2013 | #22 |
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I did find something you could read from Microsoft. You have this in your report.
WERInternalMetadata.xml WERDataCollectionFailure Multiple USB Device Driver Installations Failing - Microsoft Community |
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06 Apr 2013 | #23 |
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Ok ill look into that, and thank you....
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06 Apr 2013 | #24 |
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I did find something you could read from Microsoft. You have this in your report.
WERInternalMetadata.xml WERDataCollectionFailure Multiple USB Device Driver Installations Failing - Microsoft Community ![]() |
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06 Apr 2013 | #25 |
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Circa from your report you had driver updates for a usb Device as seen below:
"iusb3hub.sys 00000000`05AD9000 00000000`05B36000 0x0005d000 1 130 Dynamic Link Library Intel(R) USB 3.0 Hub Driver 1.0.4.220 Intel Corporation USB 3.0 Device Driver 3/9/2012 6:52:24 PM 4/3/2013 7:34:26 PM C:\Windows\system32\DRIVERS\iusb3hub.sys A iusb3hub Intel(R) USB 3.0 Hub Driver iusb3xhc.sys 00000000`06898000 00000000`0695C000 0x000c4000 1 96 Dynamic Link Library Intel(R) USB 3.0 eXtensible Host Controller Driver 1.0.4.220 Intel Corporation USB 3.0 Device Driver 3/9/2012 6:52:24 PM 4/3/2013 7:34:26 PM C:\Windows\system32\DRIVERS\iusb3xhc.sys A iusb3xhc Intel(R) USB 3.0 eXtensible Host Controller Driver iusb3hcs.sys 00000000`00FEF000 00000000`00FF8000 0x00009000 1 14 System Driver Intel(R) USB 3.0 Host Controller Switch Driver 1.0.4.220 Intel Corporation USB 3.0 Host Controller Switch Driver 3/9/2012 6:52:22 PM 4/3/2013 7:34:26 PM C:\Windows\system32\DRIVERS\iusb3hcs.sys A iusb3hcs Intel(R) USB 3.0 Host Controller Switch Driver " |
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06 Apr 2013 | #26 |
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Ok. I probably didnt post enough there, i don't know how to determine which drivers got updated at the time this problem occured. The modified date column threw me off, didn't realize that the program won't show me WHEN i updated certain drivers. It does show me all drivers on the system though. I could list all 31 items that the Dell and Intel sites list for me, i didn't do all of them, but the ones i did do were all from there. I was hoping the error log would tell somebody something. Would USB driver updates affect my graphics in this way?? well actually let me rephrase, they arent affecting the graphics, its whatever is stopping dwm.exe from running. If i could figure that out itd be solved. If dwm.exe would run everything would return to normal.
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06 Apr 2013 | #27 |
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Ok post a screen shot of you device manager with USB controllers as shown in mine
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06 Apr 2013 | #28 |
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06 Apr 2013 | #29 |
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Ok the two usb 3.0 controllers see if the option is there to roll them back
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06 Apr 2013 | #30 |
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Unfortunately, roll back is greyed out on both, which i don't understand......
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