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Windows 7: Black Screen With Cursor

11 Apr 2013   #11

Windows 7 64bit home premium

Sorry to say that I cannot find the usb stick.
This usb stick had a led which flashes when it is accessed.
It flashed on power on of laptop. It also flashes prior and during booting from the usb cd/dvd/bluray drive holding the rescue disk.
However once booted into the rescue disk diskpart list volume does not show a device/volume number for the usb stick.
manual selection of drive letter a: through z: only connects with x: c: d:.
If you know a way of getting the cmd prompt to let me copy the file to the usb stick I will gladly post a copy here.

My System SpecsSystem Spec
11 Apr 2013   #12

Windows 7 64bit home premium

@gregrocker Also Hi and thanks for taking an interest.
I am currently downloading the usb boot tool and win764bitsp1 iso.
Always good to have another method of booting :)
My System SpecsSystem Spec
11 Apr 2013   #13

Windows 7 64bit home premium

eek 0330 time for bed !
My System SpecsSystem Spec

12 Apr 2013   #14

Windows 7 64bit home premium

Good day all.
I managed to download windows 7 usb dvd tool and x17-58997.iso.
Now I have a usb stick with windows 7 installer on it.

Booting with the new installer I have a new problem.
"system recovery options. failed to save startup options."
So I am going to google that and get back to you.
My System SpecsSystem Spec
12 Apr 2013   #15

Windows 7 64bit home premium

googling gave me this which i followed;

How to repair and reboot to Windows 7:
a) Insert the Windows 7 System Repair DVD or Installation DVD and reboot.
b) Select the correct keyboard input method and click ‘Next’.
Note: If you are using the Windows7 Install DVD then at the 'Install Now' prompt (Do not pick the Install Now option) instead choose the 'Repair your computer' option located in the lower left of the display.
c) The System Repair tool will search for a valid operating system and will report that “Windows found problems with your computer’s startup options. Do you want to apply repairs and restart your computer?”
d) Click ‘Repair and restart’ and reboot again to the Windows 7 System Repair environment.
e) Click ‘Next’ at the keyboard selection prompt and when the ‘System Recovery Options’ screen appears verify that the “Use recovery tools that can help fix problems starting Windows” is selected.
f) Now from the menu list select the ‘Command Prompt’ option.
g) At the DOS prompt type the following three commands:
bootrec.exe /fixmbr
bootrec.exe /fixboot (may return an 'Eliment not found' message)
bootrec.exe /RebuildBcd
h) Close the command prompt window and click the ‘Startup Repair’ option.
i) The repair process may take some time, so wait until the process completes at which point you will see two messages “Windows cannot repair this computer automatically” and “Startup Repair cannot repair this computer automatically”.
Note: Please perform step j as detailed, startup repair must be run multiple times.
J) Close this message window by clicking on the X in the upper right corner of the Send/Don’t send window. Next click on the ‘View advanced options for system recovery and support’ option and from the main menu once again click ‘Startup Repair’. This time the repair process may only that a few seconds and when prompted “Startup Repair could not detect a problem”, click ‘Finish’ and run the ‘Startup Repair’ option one more time, click ‘Finish’, and then remove the System Repair DVD and click ‘Restart’. Reboot the computer.

i removed the usb stick [the one with the win7 installer] and rebooted.

got a new error message;
windows boot manager
windows failed to start. a recent hardware or software change might be the cause. to fix the problem
1 insert your windows installation disk and restart your computer
2 chose your language setting, and then click next
3 click repair your computer

if you do not have this disc, contact your system administrator or computer manufacturer for assistance.

file \boot\bcd
status 0xc000000f
info an error ocurred while attempting to read the boot configuration data

Going to do what it says and will get back to you.
My System SpecsSystem Spec
12 Apr 2013   #16

Windows 7 64bit home premium

grr windows eating my typing sucks.

anyway, something new!
apart from step 3 not existing [i had to select the dot next to where an os should show up but is not] i followed the above steps.

new message;

startup repair
restart your computer to complete the repairs.

to start immediately, click finish.
if repairs were successful, windows will start correctly.
if repairs were not successful, startup repair might run again to continue fixing your computer.

since the first boot device in bios is set to usb stick then i very much doubt windows will start correctly.
but if i remove the usb stick then i wonder how startup repairs will be able to run ?

be back soon
My System SpecsSystem Spec
12 Apr 2013   #17

Windows 7 64bit home premium

so i pulled the usb stick and rebooted via finish.
got the error message again about windows boot manager and windows failed to start, as per above full message.

i will say this, booting into the install os/repair is much faster with the usb stick than the cd/dvd/bluray drive.

put usb stick back in and rebooted. got past the chose language and without clicking i got a message;

system recovery options

windows found problems with your computer startup options.
do you want to apply repairs and restart your computer ?

erm yes please.

seen this message before, message popped up when i asked it to go and apply the repairs.

system recovery options

failed to save startup options.

so i click the dot again to get to repair startup, which tells me it cannot repair the computer.
seen this message way too many times now;

startup repair

startup repair cannot repair this computer automatically
sending more information can help microsoft create solutions.
etc etc.

i'd like to see how it would send any info to ms considering networking is not running!
My System SpecsSystem Spec
12 Apr 2013   #18

Windows 7 64bit home premium

i am currently looping round and round. leaving usb stick in, so it boots straight back to the os install/repair.
going to do that for a while since it does seem to keep changing the messages up puts up, ie not the same message each time. but still the same messages i have seen before.

i would gleefully give the person responsible for my anguish repeated impetus to move via connecting with them with a shoe clad human means of propulsion...
My System SpecsSystem Spec
12 Apr 2013   #19

Windows 7 64bit home premium

yup just going round in circles with this. ok so i'm taking a break. still plenty more stuff to go at.
My System SpecsSystem Spec
12 Apr 2013   #20
Microsoft MVP


Are all peripherals and other HD's unplugged?

Does the repair utility find an installation to repair? This is good because it means your HD is being read.

Make sure the HD remains set first to boot in BIOS setup, if you have more than one.

Try System Restore from System Recovery Options.

Then if these fail start at the top of the steps for Troubleshooting Windows 7 Failure to Start to work through the steps, or if necessary rescue your files to Clean Reinstall.
My System SpecsSystem Spec

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