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Windows 7: Ctrl Alt Del Error

22 Apr 2013   #11

Windows 7 Home Premium

Alright, will do. If I recorded the problem so you guys could see exactly what's happening would that be any better?

My System SpecsSystem Spec
22 Apr 2013   #12

Microsoft Community Contributor Award Recipient


It doesn't hurt to see it.
My System SpecsSystem Spec
22 Apr 2013   #13

Windows 7 Home Premium

My System SpecsSystem Spec

22 Apr 2013   #14

Windows 7 Ultimate 64-bit

Ok well want Kari here meant was run as administrator with command prompt. Did you do the winsock reset?
My System SpecsSystem Spec
22 Apr 2013   #15
Microsoft MVP

Windows 7 Ultimate X64 SP1

This is the CMOS battery which provides power for the motherboard to hold setting while the machine is powered off. To remove it, push the tab highlighted in the direction of the arrow and it should pop up. Replace it with a new CR2032, available with camera or watch batteries in any Wal*Mart, target, etc.

You POST screen showed the time and date need to be set, pressing F2 to load default seatings won't do it, you'll have to set it in your BIOS, after installing a new battery.

Ctrl Alt Del Error-2032.jpg

My System SpecsSystem Spec
22 Apr 2013   #16

Microsoft Community Contributor Award Recipient

Windows 7 64 Bit Home Premium SP1

The cause of the problem seems evident in the beginning of the video:
  • CMOS Setting Wrong
  • CMOS Date/Time Not Set
Everything happening after that is a symptom. You've got to solve the CMOS problem first.

And here is the $1.00, most likely, solution: Replace the 3v Motherboard battery. When these are going dead they will throw up CMOS errors.

When you replace the battery, do a ClearCMOS procedure at the same time (you must remove the battery to do the procedure anyway).

The procedure can be different on newer motherboards, but the procedure below is the classic standard. You should refer to your motherboard manual to check for the proper procedure.

  • Note all your current BIOS settings
  • Shut down the computer > remove the power cord.
  • Remove the 3v battery.
  • Move the CLRTC jumper from pins 1-2 to 2-3.
  • Touch a metal part of the case and Press and Hold the reset button for approx. 30 seconds to discharge all power from the board.
  • Put the CLRTC jumper back on pins 1-2.
  • Replace the 3v battery > replace the power cord > boot.
  • Immediately go back into BIOS and reset all your preferred settings. If the CLRTC worked you will need to reset the date and time.
Also, if the ClearCMOS jumper is missing, or is not on the correct pins, that can cause the CMOS to clear with every shutdown. So check to be sure in your manual.
My System SpecsSystem Spec
22 Apr 2013   #17

Windows 7 Home Premium

You guys understand I purposely pulled that battery out because that is the only way it will start up usually right? I understand the time and date are off because that is what pulling the battery does. But If you still think its the battery cause random slow but forced shutdowns along with disk read error start ups then Ill happily replace it. I just want my PC to be able to start up normally and never shut down on me at any moment. But I really appreciate all the feedback and suggestions so far.

I did the winsock reset but I don't know if that will or has made a difference. I know my videos aren't very helpful but I have a few uploaded.
My System SpecsSystem Spec
22 Apr 2013   #18

Windows 7 x64 Ultimate and numerous virtual machines

I noticed the first time you hit the power button on the front of your machine the fan on the CPU did a quick shuffle and the PC did not fire up right away. Did you then cycle the power on the power supply switch? If so I suspect your power supply is weak and does not like cold boots. What is the make and model and wattage of the unit?
My System SpecsSystem Spec
23 Apr 2013   #19
Microsoft MVP

Windows 7 Ultimate X64 SP1

You need the time and date set. Many problems can happen without it.
My System SpecsSystem Spec
23 Apr 2013   #20

Windows 7 Home Premium

The reason it didn't turn on was because I had the power switch flipped to off instead of on. Ok so I should pickup a new battery and go from there?
My System SpecsSystem Spec

 Ctrl Alt Del Error

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