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Windows 7: Ctrl Alt Del Error

23 Apr 2013   #21

Microsoft Community Contributor Award Recipient


Most definitely yes!

My System SpecsSystem Spec
23 Apr 2013   #22

Windows 7 Home Premium 32 bit

I would think that you have a serious, hardware related problem and a very difficult one to find a solution through a distant diagnosis.

Intermittent/randomly but definitely occurring problems like this require a systematic monitoring/troubleshooting/substitution of components that could only be done in a professional setup.

On the face of it, it appears to be a heat related problem with some component getting quirky.

I do not repair computers , but as a user, the first thing I shall do is to blindly replace the battery - OK follow all the procedures when replacing the battery. If it does not resolve the problem, I would disconnect all other peripherals (except the HDD) like the optical drive, Floppy drive etc, and check. Well, that is all I can do as a user. If the problem remains, the scene changes to the professional setup.

I shall ask the professional to substitute his motherboard and his hard drive with the OS with which that MB works. If everything is fine, then your motherboard is the problem area. If the problem repeats, it is your power supply.

If it is the motherboard, then the professional will substitute the RAM, and then the processor on your motherboard. If the RAM and the processor are cleared, then some component in the motherboard - most probably the video chip - is faulty. And you know the solution.

So now you know the whole process on how to get at the root of the problem.

Note: In making this troubleshooting procedure, I have assumed that your HDD is OK, since you have already said you have a new one in place. I have also ruled out the OS as a problem since you said the problem persists even with a new installation of OS.
My System SpecsSystem Spec
23 Apr 2013   #23


Quote   Quote: Originally Posted by Calmrade View Post
The reason it didn't turn on was because I had the power switch flipped to off instead of on. Ok so I should pickup a new battery and go from there?
What's the result after the new battery?

As a precaution, redo the winsock and SFC cmd in case the files were corrupted by the time changes.

It might also be prudent to have your copy of 7 handy for repairs etc
My System SpecsSystem Spec

23 Apr 2013   #24

Windows 7 Home Premium

I did the winsock and an sfc and both said I was fine. I guess Ill go pick up a new battery and keep you guys posted. If that doesn't work I honestly think this is beyond home repair.
My System SpecsSystem Spec
24 Apr 2013   #25

Microsoft Community Contributor Award Recipient

Windows 7 64 Bit Home Premium SP1

You are hoping it is the 3v battery or a loose jumper.

The problem is that the motherboard is not retaining the CMOS data. The simplest, cheapest cause/cure for that is a dying 3v battery.

Or the data has been corrupted and needs to be reset - the simple, free cure for that is the ClearCMOS.

If neither of those work then the problem and solution becomes more complicated, up to and including a defective motherboard.

So you are hoping it is something simple.
My System SpecsSystem Spec
07 May 2013   #26

Windows 7 Home Premium

I bought a new 2032 battery. It seemed to be working great for about three days and then randomly browsing Facebook I got a bsod. Then back to the disk read error. I can't afford to take it to get it professionally looked at so if any other suggestions that could be done from home were suggested I'd much appreciate it. Sorry for such a late response.
My System SpecsSystem Spec
07 May 2013   #27

Windows 7 x64 Ultimate and numerous virtual machines

OK follow these instructions and let the BSOD team diagnose the issue for you

Blue Screen of Death (BSOD) Posting Instructions

My System SpecsSystem Spec

 Ctrl Alt Del Error

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