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Windows 7: Sleep Mood results in Blue Screen of Death (pic inside)

12 Oct 2009   #11
egydarceyes

Windows 7 Professional (build 7600)
 
 

Quote   Quote: Originally Posted by usasma View Post
The point of using the Driver Verifier is to make the system crash. The stress that it puts on the drivers will usually force it to identify the faulty driver.

So, upload the contents of the C:\Windows\Minidump folder so we can see the BSOD's from the Driver Verifier crashes.

Also, please go to Start and type in "msinfo32.exe" (without the quotes) and press Enter.
Save the report as an .nfo file, zip it up and upload the .zip file with your next post. That'll tell us what programs you'll need to uninstall to figure this out.
I went to check for the Minidump folder but it was nonexistant.

I uploaded the .nfo file.




Attached Files
File Type: zip systemInfo.zip (54.7 KB, 4 views)
My System SpecsSystem Spec
.
12 Oct 2009   #12
macgyver2

Windows 7 Ultimate x64
 
 

oh so my point was check your video drivers, if possible go back to the ones that came with it if its not to old. I had vista drivers and thankfully they work. I tried other drivers and always had the same issue. From my research I found that most laptop with sleep problems are based with the VIDEO DRIVERS. I must have read about 20 different people with laptop/sleep issue and video drivers fixed the issue every time.
My System SpecsSystem Spec
12 Oct 2009   #13
egydarceyes

Windows 7 Professional (build 7600)
 
 

Quote   Quote: Originally Posted by macgyver2 View Post
oh so my point was check your video drivers, if possible go back to the ones that came with it if its not to old. I had vista drivers and thankfully they work. I tried other drivers and always had the same issue. From my research I found that most laptop with sleep problems are based with the VIDEO DRIVERS. I must have read about 20 different people with laptop/sleep issue and video drivers fixed the issue every time.

hmm I've looked through my Windows Update and didn't find any video update. Do you think my video updates automatically when I install windows 7.
I've been looking at HP.com to see if they uploaded any frimware upgrades for their products for windows 7 and still nothing yet.
My System SpecsSystem Spec
.

12 Oct 2009   #14
H2SO4

Win7x64
 
 

Quote   Quote: Originally Posted by egydarceyes View Post
hmm I've looked through my Windows Update and didn't find any video update. Do you think my video updates automatically when I install windows 7.
I've been looking at HP.com to see if they uploaded any frimware upgrades for their products for windows 7 and still nothing yet.
As per Usasma's analysis of the minidump, that crash was caused by pool corruption encountered in the disk I/O path. Those drivers he highlighted are by far the most suspect. I wouldn't worry about video for now. There's nothing to prove that the video driver is not the pool corruptor, but then there's nothing in particular to link this to video right now.
My System SpecsSystem Spec
13 Oct 2009   #15
usasma
Microsoft MVP

 
 

Please check the files at C:\Windows for a file named MEMORY.DMP
If you find it there, please upload it to an online file sharing service and share the address to it with us.

Also, please check to ensure that your system is set to collect/gather minidumps. This link has instructions on how to do that: Set MiniDump
My System SpecsSystem Spec
14 Oct 2009   #16
egydarceyes

Windows 7 Professional (build 7600)
 
 

Quote   Quote: Originally Posted by usasma View Post
Please check the files at C:\Windows for a file named MEMORY.DMP
If you find it there, please upload it to an online file sharing service and share the address to it with us.

Also, please check to ensure that your system is set to collect/gather minidumps. This link has instructions on how to do that: Set MiniDump

Sorry I took a while to get back to you.
I then got fed up and re-formatted unfortunately the problem is persisting.

I peaked in the troubleshooting section and I clicked on "Power" and for some reason, windows found a problem with my sleep mode. Look at the pic I took below. I've then closed the lid and opened it and windows resumed without an issue.


I previously set my time to sleep to "never" under my power option but I guess getting it back to the default which is 30 minutes doesn't anger windows.

My System SpecsSystem Spec
18 Oct 2009   #17
egydarceyes

Windows 7 Professional (build 7600)
 
 

I've gone a good week without an issue ever since I went back to the "Default" settings of Windows.

I just got another Blue Screen. It seems to be intermittent. This time I unplugged my laptop from the power while it's in sleep mode. I wonder if that's a factor for this issue?

This is the screen I got after the laptop rebooted.






I then ran Troubleshooting > Power
and it found a problem with my power plan, it rather wanted it to be "Balanced".




I can't seem to find a happy medium for a power plan for this laptop.
When it's sleep mode, plugged in, it finds "High Performance" to be a good power plan.
When it's sleep mode, not plugged in, it finds "Balanced" to be a good power plan.
My System SpecsSystem Spec
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 Sleep Mood results in Blue Screen of Death (pic inside)




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