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Windows 7: laptop gives bug check code-0x0000000a

26 Apr 2013   #1

laptop gives bug check code-0x0000000a

my laptop has win 7 which restarts...after checking dmp file using blue screen viewer tool i found its due to halmacpi.dll and ntkrnlpa.exe,

caused by driver - halmacpi.dll
bug check code-0x0000000a

how to resolve this error

My System SpecsSystem Spec
26 Apr 2013   #2

Microsoft Community Contributor Award Recipient


Hello kaps and welcome to Seven Forums.

It would help if you'd submit your dump files for further analysis. The BSOD Posting Instructions explain how to do that.

Blue Screen of Death (BSOD) Posting Instructions

The two problematic drivers are Windows operating system drivers and are usually taken care of through normal Windows Updates.

Driver Reference Table - halmacpi.dll

Driver Reference Table - ntkrnlpa.exe

Driver Reference Table - ntoskrnl.exe

You may have damaged or corrupt system files that are preventing these drivers from updating or that are causing other problems for your OS. Hence, the need to see the actual dump files. In the meantime, you could try running a system file checker scan from an elevated command prompt (option two.) If problems are found, run the scan 3 times and immediately reboot the computer after each scan.

SFC /SCANNOW Command - System File Checker

It would also help in diagnosing problems if you would post this report because sometimes false activation issues can cause problems.

Windows Genuine and Activation Issue Posting Instructions
My System SpecsSystem Spec

 laptop gives bug check code-0x0000000a

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