laptop gives bug check code-0x0000000a


  1. Posts : 7
    win7
       #1

    laptop gives bug check code-0x0000000a


    my laptop has win 7 which restarts...after checking dmp file using blue screen viewer tool i found its due to halmacpi.dll and ntkrnlpa.exe,

    caused by driver - halmacpi.dll
    bug check code-0x0000000a

    how to resolve this error
      My Computer


  2. Posts : 10,994
    Win 7 Pro 64-bit
       #2

    Hello kaps and welcome to Seven Forums.

    It would help if you'd submit your dump files for further analysis. The BSOD Posting Instructions explain how to do that.

    Blue Screen of Death (BSOD) Posting Instructions

    The two problematic drivers are Windows operating system drivers and are usually taken care of through normal Windows Updates.

    Driver Reference Table - halmacpi.dll

    Driver Reference Table - ntkrnlpa.exe

    Driver Reference Table - ntoskrnl.exe

    You may have damaged or corrupt system files that are preventing these drivers from updating or that are causing other problems for your OS. Hence, the need to see the actual dump files. In the meantime, you could try running a system file checker scan from an elevated command prompt (option two.) If problems are found, run the scan 3 times and immediately reboot the computer after each scan.

    SFC /SCANNOW Command - System File Checker

    It would also help in diagnosing problems if you would post this report because sometimes false activation issues can cause problems.

    Windows Genuine and Activation Issue Posting Instructions
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 14:17.
Find Us