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Windows 7: Windows 7 only works in safe mode

28 Apr 2013   #11
Microsoft MVP

Windows 7 Ultimate 32bit SP1

This will tell you about Code 19 How To Fix Error Code 19 (Windows cannot start this device because its configuration information in the registry is incomplete or damaged)

My System SpecsSystem Spec
28 Apr 2013   #12

Microsoft Windows 7 Home Premium 64-bit 7600 Multiprocessor Free

I have tried reinstalling the drivers but to no avail.

I also remembered when I was using my computer normally, before it stopped working, an error message saying AMD Display Driver has stop working and has recovered came up, and then the computer closed and it has not booted normally ever since.

Also, options for Sleep and Hibernate are now greyed out.
My System SpecsSystem Spec
28 Apr 2013   #13

Microsoft Windows 7 Home Premium 64-bit 7600 Multiprocessor Free

Also, I retract what I said earlier about my windows booting normally earlier, I have realised now that I am in VGA mode, and whenever I try to boot normally, the same black screen occurs after the windows loading page
My System SpecsSystem Spec

28 Apr 2013   #14

64-bit Windows 10 Pro


While in VGA mode, did you just reinstall the AMD drivers, or did you try completely uninstalling "AMD Catalyst Install Manager" in Programs and Features and also uninstalling your "Display adapters" device driver in Device Manager?
My System SpecsSystem Spec
29 Apr 2013   #15

Microsoft Windows 7 Home Premium 64-bit 7600 Multiprocessor Free

i tried completely uninstalling ccc and from device manager but still nothing...
My System SpecsSystem Spec
29 Apr 2013   #16

64-bit Windows 10 Pro

Well, in that case, you might consider backing up anything that you do not want to lose, and reinstall Windows 7.
My System SpecsSystem Spec
29 Apr 2013   #17


Uninstalling CCC might not remove the driver at issue, only the bloatware package that most users don't even need and can cause problems.

So I'd uninstall all listings related to your Display driver in Programs and Features,

Then I'd go into Device Manager to uninstall the driver, this time selecting to delete the driver software.

Then reboot and immediately run all Important and Optional Windows Updates to get the driver Win7 wants for your display, first enabling Automatically get recommended drivers and updates for your hardware (Step 3).

I would not reinstall CCC unless you need it for specific settings like overclocking - which could itself be the problem.

If none of this works follow these same steps to get a perfect Clean Reinstall - Factory OEM Windows 7 particularly as it pertains to drivers.
My System SpecsSystem Spec
02 May 2013   #18

Microsoft Windows 7 Home Premium 64-bit 7600 Multiprocessor Free

Thank you for everyone's help so far. There is good news and there is bad news.

Firstly the good news, I managed to uninstall all display adapters one by on and install them again. ATI Radeon 5470 HD now seems to be running fine without any issues, and as well as my Realtek HD Audio.

However, Intel HD Graphics seems to be the problem. I have now booted up windows normally without my Intel HD Graphics but videos seem to be playing very laggy and the resolution of my computer is not great. Now that I have identified Intel HD Graphics as the culprit, I have tried uninstalling it and installing it but nothing seems to happen, just a failed boot.

My question is, is there anyway I can restore my resolution to how it was before without Intel HD Graphics? Everything else seems to be working fine now except videos.
My System SpecsSystem Spec
02 May 2013   #19


Run all Important and Optional Updates after enabling Automatically get recommended drivers and updates for your hardware (Step 3). See if a newer Display driver is delivered.

If not import the latest from the device's Support Downloads webpage.
My System SpecsSystem Spec
02 May 2013   #20

windows 7 professional x64

do u hv any hdmi or etc etc connector stick on ur grphic card?, if yes, remove it and restart ur pc.
if still can not, go to safe mode, try to uninstall ur graphic card drivers, may not compatible with ur os or hardwares.
if still can not, it could be ur monitor problm.
if still can not, use windows cd and repair it.
if still unsuccessful, format de whole hd.
My System SpecsSystem Spec

 Windows 7 only works in safe mode

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