Windows 7 only works in safe mode

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  1. Layback Bear
    Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       New #31

    osman123 doing this would help these fine folks to help you.

    System Info - See Your System Specs
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  3. osman123
    Posts : 15
    Microsoft Windows 7 Home Premium 64-bit 7600 Multiprocessor Free
    Thread Starter
       New #32

    Have updated my system info.

    Here is a summary:

    Intel(R) Core(TM) i5 CPU M 460 @ 2.53GHz
    Hewlett-Packard 143A
    Default System BIOS
    3.00 GB 2.87 GB
    ST9320423AS
    (1) Realtek High Definition Audio (2) ATI High Definition Audio Device
    ATI Mobility Radeon HD 5470
    Microsoft Windows 7 Home Premium 64-bit 7600 Multiprocessor Free

    Weirdly enough under graphics, this comes up:

    Device ID: VideoController1
    ATI Mobility Radeon HD 5470
    Current Resolution: 0 x 0 x 0 bits (0 colors) @ 0 Hz

    Driver Version: 8.771.1.0
    Driver Date : 09/09/2010
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  4. Layback Bear
    Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       New #33

    To my understanding your specs don't match a Desktop PC.
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  6. gregrocker
    Posts : 50,642
       New #34

    What Display adapter is enabled in Device Manager? I'd enable and load the driver for the AMD Radeon, but not the Intel. The problem may be the two are conflicting. Have you confirmed you have both Intel and a Radeon? Is one an onboard chip and the other a video card? I would use one or the other, disable the other in Device Manager and if necessary in BIOS setup. We can help you do this.

    You've not replied if Startup Repair and System Restore were run from disk, which is sometimes required if the OS is corrupted.

    In addition I'd establish a Clean Boot as shown in Troubleshooting Steps for Windows 7
    Last edited by gregrocker; 12 May 2013 at 11:23.
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  7. mach04
    Posts : 578
    Windows 7 Home Premium x64, Windows 8 Pro
       New #35

    Read this thread it does give a solution and see if it helps you. Safe Mode works, but I can't log on to the normal mode - Microsoft Community
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  8. osman123
    Posts : 15
    Microsoft Windows 7 Home Premium 64-bit 7600 Multiprocessor Free
    Thread Starter
       New #36

    Thanks all , been busy and will try your suggestions with results asap.
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