Unable to launch programs after boot, no error messages

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  1. Posts : 11
    Windows 7 Ultimate 64-bit
       #1

    Unable to launch programs after boot, no error messages


    UPDATED!!

    Hello all. I decided to come to these forums to seek some help with a very odd problem I started experiencing with my Windows 7 Ultimate PC. Let me first state that I am an IT professional by trade and have exhausted my knowledge of getting my install running smooth again.

    Basically my problem is that after boot up I get to the Desktop fine. When I attempt to launch a program I get the waiting indicator and then nothing. I can not run chrome, Task Manager, open My computer, nothing. After some time my screen goes black, but I still can use my mouse cursor. After this the only option is to hold the power button and power down.

    Up to this point I have done the following:

    1. Attempted to run Windows Repair, but could not get that to load. Stated incorrect version of Windows even though I have the Windows 7 Ultimate disc.

    2. Booted to Safe Mode a couple of time to try and remove any programs that were installed recently.

    2. Thinking I had a virus/malware I used a couple of bootable CD tools that allowed me to scan for infections prior to getting into the O.S. They found nothing.

    3. Used the Ultimate Boot CD to scan both the hard drive and memory for errors. Found nothing.


    At this point I am hoping to tap into the knowledge of this forum to try and find a resolution. Let me say thank you in advance to anyone that can help.
    Last edited by Snyperx; 15 May 2013 at 10:43.
      My Computer


  2. Posts : 2,362
    Win7 H.Prem. 32bit+SP1
       #2

    Hi Snyperx, what firewall are you using. Try starting your programs on the desktop by right clicking & select 'Run as administrator'
      My Computer

  3.    #3

    Work through the Troubleshooting Steps for Windows 7 to establish a Clean Boot, monitor which processes are hogging resources, replace your AV with the lightweight recommended one and run a full scan, check System Files, etc. - working in Safe Mode if necessary.

    You may need the latest official installer with SP1 if you don't have it, provided in Clean Reinstall - Factory OEM Windows 7. While you're there read through the steps to see how close you come to the tools and methods recommended to get and keep a perfect install.
    Last edited by gregrocker; 16 May 2013 at 11:05.
      My Computer


  4. Posts : 11
    Windows 7 Ultimate 64-bit
    Thread Starter
       #4

    Roderunner said:
    Hi Snyperx, what firewall are you using. Try starting your programs on the desktop by right clicking & select 'Run as administrator'
    I am running just the Microsoft firewall.
      My Computer


  5. Posts : 62
    microsoft window7 Ultimate x64
       #5

    Snyperx

    I think your computer is infected with the W32.Sircam.Worm@mm worm virus.
    To prevent from this virus follow these instructions.
    -click Start, and then type cmd in the Start Search box.
    -In the search results list, right-click Command Prompt, and then click Run as Administrator
    -in command prompt, type cd \, and then press ENTER.
    -in command prompt, type del /f /s /a sirc32.exe, and then press ENTER.
    -in command prompt, type del /f /s /a scam32.exe, and then press ENTER.
    -in command prompt, type shutdown -r, and then press ENTER.
    If it doesn't work then
    i will suggest you to read these instructions to resolve your problem
      My Computer


  6. Posts : 11
    Windows 7 Ultimate 64-bit
    Thread Starter
       #6

    britny said:
    Snyperx

    I think your computer is infected with the W32.Sircam.Worm@mm worm virus.
    To prevent from this virus follow these instructions.
    -click Start, and then type cmd in the Start Search box.
    -In the search results list, right-click Command Prompt, and then click Run as Administrator
    -in command prompt, type cd \, and then press ENTER.
    -in command prompt, type del /f /s /a sirc32.exe, and then press ENTER.
    -in command prompt, type del /f /s /a scam32.exe, and then press ENTER.
    -in command prompt, type shutdown -r, and then press ENTER.
    If it doesn't work then
    i will suggest you to read these instructions to resolve your problem
    Will give it a try. Thanks. I didn't find any sign of this virus when I scanned my PC. Does this virus not show up in virus scan software??
      My Computer


  7. Posts : 10,796
    Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
       #7

    Snyperx said:
    UPDATED!!

    Hello all. I decided to come to these forums to seek some help with a very odd problem I started experiencing with my Windows 7 Ultimate PC. Let me first state that I am an IT professional by trade and have exhausted my knowledge of getting my install running smooth again.

    Basically my problem is that after boot up I get to the Desktop fine. When I attempt to launch a program I get the waiting indicator and then nothing. I can not run chrome, Task Manager, open My computer, nothing. After some time my screen goes black, but I still can use my mouse cursor. After this the only option is to hold the power button and power down.

    Up to this point I have done the following:

    1. Attempted to run Windows Repair, but could not get that to load. Stated incorrect version of Windows even though I have the Windows 7 Ultimate disc.

    2. Booted to Safe Mode a couple of time to try and remove any programs that were installed recently.

    2. Thinking I had a virus/malware I used a couple of bootable CD tools that allowed me to scan for infections prior to getting into the O.S. They found nothing.

    3. Used the Ultimate Boot CD to scan both the hard drive and memory for errors. Found nothing.


    At this point I am hoping to tap into the knowledge of this forum to try and find a resolution. Let me say thank you in advance to anyone that can help.
    So you can enter safe mode? And as you say... remove programs.
    What doesn't work?
    -exe files?
    -xls/doc/txt files?
    -shortcuts?
      My Computer


  8. Posts : 10,796
    Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
       #8

    If you see desktop... explorer.exe is running!
    ctrl-shift-esc launches task manager?
      My Computer


  9. Posts : 11
    Windows 7 Ultimate 64-bit
    Thread Starter
       #9

    Kaktussoft said:
    Snyperx said:


    At this point I am hoping to tap into the knowledge of this forum to try and find a resolution. Let me say thank you in advance to anyone that can help.
    So you can enter safe mode? And as you say... remove programs.
    What doesn't work?
    -exe files?
    -xls/doc/txt files?
    -shortcuts?
    Once the machine is booted and logged in, I can only run programs (web browser, Task manager...etc) for a brief period of time before programs stop opening. You click an icon or try and select the app from the start menu and it never loads. You get the "loading" icon, but the app never opens. Eventually the Desktop disappears and you get just a plain black screen with a working mouse cursor. when Task Manager is working I am not seeing high CPU utilization or high memory usage.
      My Computer

  10.    #10

    Why is there no reply to the Troubleshooting Steps for Windows 7 which I gave you a day ago?

    You need to immediately type msconfig in the Start Search box, disable all entries in msconfig>Startup and >Services tabs (after Hiding All MS Services) then reboot the PC. Startup Programs - Change

    Then work through the other steps including testing your HD using boot disks provided.

    If you can't run them from the desktop then try running the ones which will run in Safe Mode with Networking.

    If that won't work then change to these steps for Troubleshooting Windows 7 Failure to Start.
      My Computer


 
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