Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Windows Fax and Scans Will Not

14 Oct 2009   #1
jsquareg

Windows 7 Home Premium (Retail) Full version - With SP1
 
 
Windows Fax and Scans Will Not

I have the 64bit RC installed. When I try to run Windows Fax and Scan, I get the following message:

"Windows Fax and Scan cannot run as it cannot access your
documents folder. Please ensure Windows Fax and Scan can access that folder."

I would be happy to ensure that it could access that folder but haven't a clue how to do it.

My documents folder is on D:, separate from my system drive C:

Would someone please give me hand in fixing this problem?

Thank you very much.


My System SpecsSystem Spec
.
14 Oct 2009   #2
kegobeer

Windows 7 Ultimate x64 SP1
 
 

How did you move your documents? Did you just copy and paste, or did you right click on the documents icon, select the location tab, and select move?
My System SpecsSystem Spec
14 Oct 2009   #3
jsquareg

Windows 7 Home Premium (Retail) Full version - With SP1
 
 

Thank you.

I really didn't move them. I hae always kept "My Documents" on D: since my first use of Windows years ago. I access them via a short cut on my Desktop or by opening D: in windows explorer.

Sorry I didn't make that clear in my post.

Thanks again.
My System SpecsSystem Spec
.

14 Oct 2009   #4
kegobeer

Windows 7 Ultimate x64 SP1
 
 

If you didn't right click -> properties -> location -> move, then that could be part of the problem. I keep my documents in the standard location, but to test things I moved it and opened Windows Fax without any problems.

Go ahead and right click...move, and see where Windows thinks things are located. Move it back to the default location (Windows will move all the files) and see if the Fax starts working. Then, move it back and see if that fixes things.
My System SpecsSystem Spec
14 Oct 2009   #5
jsquareg

Windows 7 Home Premium (Retail) Full version - With SP1
 
 

Quote   Quote: Originally Posted by kegobeer View Post
If you didn't right click -> properties -> location -> move, then that could be part of the problem. I keep my documents in the standard location, but to test things I moved it and opened Windows Fax without any problems.

Go ahead and right click...move, and see where Windows thinks things are located. Move it back to the default location (Windows will move all the files) and see if the Fax starts working. Then, move it back and see if that fixes things.
Thanks again.

I decided to go back a few restore points and the first I tried cleared up the problem. I don't think I moved the 'documents' anywhere but who knows -- maybe I did.

Thanks for your help.
My System SpecsSystem Spec
Reply

 Windows Fax and Scans Will Not




Thread Tools




Similar help and support threads
Thread Forum
Interrupted scans and disabled antivirus after Windows Startup Repair
Hello, need help. My computer froze while my Chrome browser was on and I had to bail out using the power key and Windows Startup Repair ran for my Windows 7 Home Premium 32 bit edition. After this, I must say my computer is not acting the same way. Usually, my Acer Aspire 5472Z laptop would...
System Security
Windows scans disk
I have just one simple question out of this story. To be brief, I turned on my computer and went back to do other things while it was - I assumed - booting up. I came back to find it "checking file systems on C". Type of file NTFS. Volume label OS. It went through the long process and...
Performance & Maintenance
HP psc 1200 printer scans but won't print on windows 7
I have had my windows 7 machine for several years and have never once been able to figure out how to print using my HP 1200 series printer (yea I know, it's a very old printer). I scan all the time with no problems. What the heck. I click print on a document and all that ever happens is the...
Network & Sharing
TCP Port Scans
My router has blocked an unusually high number of TCP port scans this week, 32 of them. All originated from two addresses in China. This is unusual for me. Is it, in fact, unusual, or is it par for course?
System Security
Email scans
Hi, I have downloaded and installed the free Windows Security Essentials from Microsoft. I dont know if this scans emails or if there really is a need to do so. If there is a need to scan emails and this is not covered by WSE, is there a recommended email scanner to download ? My email client...
System Security


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 07:37.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App