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Windows 7: Computer seems to be confused

21 May 2013   #1

Windows 7 Professional 32 bit
Computer seems to be confused

My computer seems to be confused,
  • I am unable to make new folders in documents files
  • It does not properly recognize the DVD drives, opens the same drive regardless of which one is selected and will not record to any drive

My System SpecsSystem Spec
21 May 2013   #2

microsoft window7 Ultimate x64


-Use Hardware and Devices troubleshooter by click on Start button , and then click on Control Panel.

-In the search box, type troubleshooter, and then click Troubleshooting.

-Under Hardware and Sound, click Configure a device.*

-If you're prompted for an administrator password or confirmation, type the password or provide confirmation.
My System SpecsSystem Spec
21 May 2013   #3

Windows 7 Professional 32 bit

The only action the troubleshooter did was to ask to install a printer which I no longer own. I did reinstall the software for that printer.

Still unable to read or record to CD/DVD Drives

Still unable to make new folder
My System SpecsSystem Spec

21 May 2013   #4

Windows 7 Ultimate 64 bit

Try running sfc /scannow in a cmd prompt, this will find missing or corrupted system files and repair/replace them.

Use the System File Checker tool to troubleshoot missing or corrupted system files on Windows Vista or on Windows 7
My System SpecsSystem Spec
21 May 2013   #5

Windows 7 Professional 32 bit

Ran SFC,

"Windows resource protection did not find any integriru violations"
My System SpecsSystem Spec

 Computer seems to be confused

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