Laptop Boot Issue

phillizee · 26 May 2013

I have a Gateway Nv53 laptop. I am having some issues with it. It does not boot.
When ever I turn it on The BLUE led is on and I can turn on a few media keys. But the activity light is missing and no display to the screen. I plug off all the peripherals, removed and re add ram and battry. Now sometimes if I turn it on and leave it and restart after a while I will get it to boot and when it does boot it can stay on forever without problems but once its shut down even after 5secs it won't boot up again

I need help

ThrashZone · 26 May 2013

Safe mode and other advanced methods,
http://windows.microsoft.com/en-US/windows7/Advanced-startup-options-including-safe-mode
Sounds like your infected,
If you ever do get to safe mode with networking I would suggest downloading these free scanners,
Try not to use your computer while the scans are running, (one at a time of course).
http://www.malwarebytes.org/products/malwarebytes_free
http://www.superantispyware.com/?tag=SUPERANTISPYWARE
This one is the longest up to 4 hours, the others are only about 45 minutes,
http://www.microsoft.com/security/scanner/en-us/default.aspx

phillizee · 26 May 2013

Now wen I turn it on it locks off right after

ThrashZone · 26 May 2013

Unplug your machine from the power source,
Hold the On switch for at least 30 to 45 seconds (process called Power drain)
After that Plug the machine back in,
Press the power switch again and continuously tap the F8 key until you see a Black screen with white text,
Use the Down arrow key to toggle to Safe mode with networking/ Enter key to activate/ Login as usual.
Download the Malwarebytes scanner/ manually update it and run a full scan.
Repeat the process for the other two scanners.

phillizee · 26 May 2013

Did tht and still nothing on the screen. Tried external screen and same result

Jacee · 26 May 2013

Try a new (or another suitable) AC power adaptor.

gregrocker · 27 May 2013

You can take it to the Geek Squad at Best Buy and ask them to plug it into their universal Power Adapter to see if it starts up, then you'll know that's it and can buy one without wasting money. I google the serial number to find a replacement. It's the only thing I buy on eBay since it can cost $10 for a near exact version of a $50 retail part.