the user profile service service failed the logon user profile cannot

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  1. Posts : 40
    Windows 7 Home Premium 64bit Service Pack 1
    Thread Starter
       #51

    negative again there was a message that windows recovered from an unexpected shotdown but in the end has loded once again a a temporary account

    Should I restart?
      My Computer


  2. Posts : 6,830
    Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
       #52

    When you're saying charging . Are you referring to this

      My Computer


  3. Posts : 40
    Windows 7 Home Premium 64bit Service Pack 1
    Thread Starter
       #53

    yes exactely
      My Computer


  4. Posts : 6,830
    Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
       #54

    Can you log into Matteo under SafeMode ?
      My Computer


  5. Posts : 40
    Windows 7 Home Premium 64bit Service Pack 1
    Thread Starter
       #55

    I am logged in with Matteo in safe mode
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  6. Posts : 6,830
    Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
       #56

    Can you upload the dmp file . You should have a file inside C:\Windows\Minidumps .
      My Computer


  7. Posts : 40
    Windows 7 Home Premium 64bit Service Pack 1
    Thread Starter
       #57

    I have in total five file in C:\Windows\Minidump all have a yellow lock.

    Which one do you need?
    What can I do about the lock?
      My Computer


  8. Posts : 6,830
    Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
       #58

    Take a look at the link below

    Blue Screen of Death (BSOD) Posting Instructions
      My Computer


  9. Posts : 40
    Windows 7 Home Premium 64bit Service Pack 1
    Thread Starter
       #59

    here in the old Europe is already 1:45 am and I'm a bit tired, I'll continue tomorrow

    last question, do you really think I will be able to fully access my "old account" with all the data?
      My Computer


  10. Posts : 6,830
    Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
       #60

    The files that will be gathered will tell us why its only able to login to Safe Mode and not normal mode . If not I'd recommend backing up your data from madmatt and then delete the Matteo account and recreate it .
      My Computer


 
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