I need to delete a Desktop.ini

What were the results of each of the steps I gave you here:

gregrocker said:

In these steps for Troubleshooting Windows 7 Failure to Start step 10 copy out the file in question and then delete it to see if the Repair/Restore will complete.

But such an error when running System Restore is unusual and may instead be a symptom of infection.

In that case start at the top of the steps which offer everything possible that can be done to start Win7, leading up to if necessary rescuiing your files to run Recover or do the superior Clean Reinstall.

gregorycrocker

thanks - I did try and delete the file - but no joy

not sure if I did that correctly

step 10 says...

- 10. If these all fail you can copy out your data using your Windows 7 DVD or System Repair Disk using this method: Copy & Paste - in Windows Recovery Console, or Paragon rescue disk to recover data.

Should I try this now?

Thank-you

Grant

When you're browsing into the files using Win7 DVD or Repair CD, did you see the file? So what happened when you rightclicked on it to Delete it? It should delete.

You can use the same method to copy out your files to another, HD external HD or USB flash stick.

Try also from Advanced Boot Options Last Known Good Config. Then from disk System Recovery Options run System Restore and Startup Repair. If these all fail after you make good (not sloppy) attempts to run them, try SFC /SCANNOW Run in Command Prompt at Boot

gregcroker

I am having a little trouble creating the system repair disc - i will try again in my office tomorrow - then get back to you

Thanks again

Grant

I'd burn a Win7 installation DVD which has the Repair console on second screen when booted, and may be needed for getting the superior Clean Reinstall - Factory OEM Windows 7

gregcroker

I think I am a few steps behind you here!

I managed to access the files on my PC but the folder I was looking for is missing - the iTunes Media folder was in the My Music folder but is not there - therfore I am not able to try and delete the relevant file?

Thanks

Grant