New
#1
Menu Control Panel Blank Entry Removal
Hey all,
I have a blank item in my Start -> control panel menu which I can't get rid of and it's driving me crazy:
It does not appear in separate window control panel. I've been looking around and trying all the solutions but nothing has worked so far. When I try to create a shortcut of it to the desktop, I get the drive full error. Looking in regedit, there is an entry for "Biometrics" in namespace which I think is the culprit as I've removed the BioExcess fingerprint software and it doesn't match up to anything else in the cp menu, but if I try to remove it I get an error claiming "Error while deleting key". Same thing happens in safe mode. I have tried reinstalling the software (BioExcess for Microsoft Windows 7 (32-bit, 64-bit), XP - Lenovo B Series and V Series Notebook) and uninstalling it, but that changed nothing. Anyone have any ideas what else I could try?