hang/freeze with weird mouse cursor issue


  1. Posts : 3
    Windows 7 Home Premium x64
       #1

    hang/freeze with weird mouse cursor issue


    Hello all, I am having a hang/freeze issue with my custom build. It occurs intermittently; seems like it does it one day and not the next. The symptoms:

    • mouse cursor seems to get stuck in certain cursor shapes. By this I mean if I mouse over a text field the cursor might go to the "I" shaped text cursor and stay that way, even after the mouse leaves the field; or if I mouse over a hyperlink the cursor might turn into the pointing hand and stay that way, even after the mouse moves away
    • I sometimes get hangs that last from 5 to 30 seconds where the mouse will not move and nothing is happening on the screen. I have not noticed this in games, mainly when browsing the internet or moving files/folders around in explorer
    • probably unrelated, but in the name of completeness: I am having a lot of crashes (of the game) in Starcraft 2. It seems like around half the time when I try to start the game, it fails to launch, and I can't alt out then back in without it crashing, and it crashes at other times as well. Have tried reinstalling with no success

    So far I haven't had any system crashes or blue screens, but a few times the hang has lasted so long that I just did a hard reset. Have used memtest to check the RAM, everything came back good there. I am about to run a checkdisk on my OS drive as well. Happy to provide any additional information that might help.


    Thanks for reading!
      My Computer


  2. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       #2

    What mouse might help others to help you.
      My Computer


  3. Posts : 3
    Windows 7 Home Premium x64
    Thread Starter
       #3

    Microsoft Comfort Optical Mouse 3000
      My Computer


  4. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       #4

    Well reading your first post again it sound like you have more than a mouse problem. The Microsoft mouse 3000 is considered a good mouse for the money. Try another mouse and if that doesn't help I would suggest post here in our Forum.
    BSOD Help and Support - Windows 7 Help Forums

    Many times they can help with crashes even if you don't get a BSOD.
      My Computer


  5. Posts : 3
    Windows 7 Home Premium x64
    Thread Starter
       #5

    this thread was originally in the BSOD forum but it got moved additionally I have been using this mouse for years without seeing this problem
      My Computer


 

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