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Windows 7: MSconfig causes command prompt to show on bootup

18 Jun 2013   #11
fmedicine

Windows 7 Professional 64-bit
 
 

I am pretty sure RegClean Pro is some form of malware. Before you start uninstalling things in a panic, or system restoring, can you try to answer some/all of my questions below? To allay any fears - checking any of these would not require downloading anything at this stage.

Aside from it recreating (i.e. running) every boot-up, are you experiencing other problems?

Which anti-virus client do you have installed on your machine? Are you able to run it?

Do you have any other anti-malware software installed (Spybot, Malwarebytes' Anti-Malware)? Can you run these?

Are you able to right-click the start bar and Start Task Manager?

Most of these phoney registry cleaners/anti-virus impersonators (e.g. RegClean Pro, most likely) tend to stop you from running the programs required to clear them up.

If you can't start Task Manager, that will be the most immediate indicator that your PC has been malware-infected to a point where we need to run through a full clean-up process.


My System SpecsSystem Spec
.
18 Jun 2013   #12
Jacee
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

DDS is quite safe to download and scan .... it was developed by one of our great, "Security Team" experts.

See if you can download DDs from this link http://www.forospyware.com/sUBs/dds
  • Disable any script blocking protection
  • Double click the dds icon to run the tool.
  • When done, DDS will open two (2) logs:
    1. DDS.txt
    2. Attach.txt <--- will be minimized in the task tray
  • Save both reports to your desktop.
Include the contents of both logs in your next post.
The scan will instruct you to post Attach.txt as an attachment.
My System SpecsSystem Spec
18 Jun 2013   #13
XweAponX

Windows 7 (My Idea)
 
 

Does it do it when you go back to "Selective Startup"?

I would install cCleaner, and in the "Tools" area you can delete any entries that look like suspicious re-installers of spam-malware. If you get ri of every entry you do not need, your MSconfig will go back to "Normal" startup sans the entries which are apparently re-installing some cack-ware. And yes, Regclean Pro is cack-ware, try TDSSkiller and Malwarebytes Anti-Rootkit to see it if gets rid of it.
My System SpecsSystem Spec
.

18 Jun 2013   #14
Layback Bear

Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
 
 

Welcome to our Forum Joeaa

I would suggest doing as requested by VistaKing in post #4 and Jacee in post #12, and you will have a good chance of being repaired. The reason I can't state 100% is because once you used Registry Cleaner Pro their is no such thing as a 100% sure of repair without a Clean wipe and install.
No one knows what that cleaner has or has not done to Windows 7.
My System SpecsSystem Spec
19 Jun 2013   #15
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Quote   Quote: Originally Posted by Jacee View Post
DDS is quite safe to download and scan .... it was developed by one of our great, "Security Team" experts.


See if you can download DDs from this link http://www.forospyware.com/sUBs/dds
  • Disable any script blocking protection
  • Double click the dds icon to run the tool.
  • When done, DDS will open two (2) logs:
    1. DDS.txt
    2. Attach.txt <--- will be minimized in the task tray
  • Save both reports to your desktop.
Include the contents of both logs in your next post.
The scan will instruct you to post Attach.txt as an attachment.
Sorry Jacee I was thinking of reg scanners etc when I made my comment.
My System SpecsSystem Spec
19 Jun 2013   #16
Joeaa

Windows 7 Home Premium 64bit
 
 

I did the DDS download and I'm 75% happy. It does say may not work on 64-bit.
Some 64-bit downloads are missing.
My System SpecsSystem Spec
19 Jun 2013   #17
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

When DDS is complete upload the two text files DDS and Attach .
My System SpecsSystem Spec
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 MSconfig causes command prompt to show on bootup




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