All downloads failing, firefox/IE they just disappear.


  1. Posts : 3
    Windows 7 Home Premium 64bit
       #1

    All downloads failing, firefox/IE they just disappear.


    In chrome it says "virus detected, download failed". i have AVG antivirus on the computer i'm working on and have disabled it/killed all background processes running in task manager and still have the problem. Any ideas?
      My Computer


  2. Posts : 3,724
    Windows 10x64 Build 1709
       #2

    I would definitely run a good anti-virus scan for starters. A scan with Malwarebytes wouldn't hurt either. If the infection is too deeply entrenched you may be looking at a fresh install.

    Welcome to the forums by the way!
      My Computer


  3. Posts : 3
    Windows 7 Home Premium 64bit
    Thread Starter
       #3

    I did run a scan, also a scan with malwarebytes, nothing. If there is any way to fix this other than re-installing windows i'd like to know considering this computer doesn't even belong to me and has a crap load of things on it (programs installed).
      My Computer


  4. Posts : 3,724
    Windows 10x64 Build 1709
       #4

    Have you tried a system restore to a point before this started? Also, did you run the scans in safe mode?
      My Computer


  5. Posts : 3
    Windows 7 Home Premium 64bit
    Thread Starter
       #5

    Also as you can see, there is nothing suspicious running in the background.
    Attached Thumbnails Attached Thumbnails All downloads failing, firefox/IE they just disappear.-tskmngrdump.jpg  
      My Computer


  6. Posts : 7
    windows 7 ultimate 32bit
       #6

    Apparently it's a bug with AVG 2013.
    Check the link for a possible solution:
    Virus detected when downloading files from internet | FAQ | AVG Worldwide
      My Computer


  7. Posts : 3,724
    Windows 10x64 Build 1709
       #7

    Have heard of itunes helper causing issues in some machines. Have you tried setting it to manual and/or disabling it?

    Actually I'd suggest using a different A/V myself. MSE or Avast.
      My Computer


  8. Posts : 2,470
    Windows 7 Home Premium
       #8

    Please do the following to check what may be the cause of the problem...


    First, please download the Farbar Recovery Scan Tool
    Select the 64-bit version.


    Save it to the Desktop.
    • Double-click the downloaded file to run it.
    • When the tool opens click Yes to disclaimer.
    • Press the Scan button.
    • FRST64 makes a log (FRST.txt) in the same directory from which the tool is run (Desktop).
    Please provide the FRST.txt in your reply. <<---

    The first time the tool is run, it also makes another log: Addition.txt
    Also post the Addition.txt in your reply. <<---



    Also, download Farbar Service Scanner


    Save to the Desktop
    • Make sure the following options are checked:
      • Internet Services
      • Windows Firewall
      • System Restore
      • Security Center
      • Windows Update
      • Windows Defender
    • Press: Scan
    • FSS creates a log, FSS.txt, on the Desktop.
    Please provide the FSS.txt in your reply. <<---

    However, to provide the above reports, please start a new topic at the System Security Forum:
    https://www.sevenforums.com/system-security/

    If there is malware on the computer, we'll take care of it there.

    Thanks!
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 20:55.
Find Us