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Windows 7: Computer seems to crash when viewing a youtube video

30 Jun 2013   #1

Windows 7 premium 64 bit
Computer seems to crash when viewing a youtube video

Hi there,

For a while my computer would do this strange thing where the screen would go black or blue or white with grey lines. Sometimes I could still hear the music playing in the background from a youtube video or a video game.

In my attempt to narrow it down, I tried cleaning out/updating drivers, and discovering which program was causing it. It appears to stem from something on my web browser. Recently, I upped the voltage to my RAM sticks through my BIOS settings, nothing extreme, but up a few points. Seemed to have helped. Then I loaded up a youtube video, and the crash occurred. I played with it, and the crash re-occurs everytime I youtube a video.

My Administrative Events Log shows a repeating series of events. I've attached a screen shot of it.

I'm still not entirely convinced the problem is simply due to youtube, but I'm unsure of how to solve this. I did read a recommendation that Kernel-Power issues may be Power Supply related. I popped in a new and larger Power Supply earlier today and the issues still stand.

Any advice would be appreciated.


My System SpecsSystem Spec
30 Jun 2013   #2
Microsoft MVP


Try another browser, with a new Flash Player install. I recommend Firefox.

Check your install integrity against the perfect install demonstrated in Clean Reinstall - Factory OEM Windows 7 paying special attention to how drivers are handled in Win7 since it's not at all like XP.

Work through these Troubleshooting Steps for Windows 7 to go over your install with a fine tooth comb.
My System SpecsSystem Spec

 Computer seems to crash when viewing a youtube video

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